freehire launches on Product Hunt on 26 August.

Follow →

Business Systems Analyst 2

Open 61d
Berkshire Hathaway Homestate Companies, Workers Compensation Division, has a need for an IT Business Systems Analyst 2 to serve as a bridge between IT and business units, analyzing business needs and translating them into actionable technical solutions. This role involves managing and enhancing various business systems to support efficient processes, improve productivity, and align IT solutions with organizational goals.

This resource will become a systems experts, offering the advantage of efficiency gain and optimization through advisement on functional and non-functional testing and support for workflow and requirements with end users.

Must be legally authorized to work in the United States, without requiring, now or in the future, sponsorship for employment visa status.

ESSENTIAL RESPONSIBILITIES

BUSINESS REQUIREMENTS GATHERING

  • Work closely with technical product owners, IT resources, and stakeholders across departments to understand business needs, processes, and objectives.
  • Conduct interviews, workshops, and document analysis to gather detailed requirements for new systems or system enhancements.
  • Work with architects, developers, and DevOps engineers to design solutions, validate feasibility, and ensure scalability.

SYSTEM ANALYSIS & DESIGN

  • Analyze existing systems and workflows to identify gaps, inefficiencies, or areas for improvement.
  • Develop and document functional specifications, system design requirements, and workflow diagrams.
  • Work with IT teams to ensure that system designs meet business requirements and technical standards.

PROJECT IMPLEMENTATION

  • Support project planning by developing timelines, defining project scope, and estimating resources.
  • Collaborate with project managers, developers, and other team members during the implementation phase.
  • Conduct system testing, including functional, regression, and user acceptance testing (UAT), to ensure system changes meet quality standards.

STAKEHOLDER COMMUNICATION & SUPPORT

  • Act as a liaison between IT teams and business units, ensuring clear communication and understanding of
  • system requirements and constraints.
  • Provide training and support to end-users, helping them understand system functionalities and maximize the system’s value.

DATA MANAGEMENT & REPORTING

  • Collaborate with data teams to ensure accurate data integration, reporting, and business intelligence.
  • Develop and maintain reports and dashboards that support business decision-making.

CONTINUOUS IMPROVEMENT

  • Stay updated on industry trends, best practices, and emerging technologies.
  • Proactively identify opportunities for process improvement and lead initiatives to optimize.

QUALITY ASSURANCE & UAT LEADERSHIP

  • Define and enforce acceptance criteria for features and user stories to ensure high-quality deliverables.
  • Collaborate with the QA team to develop comprehensive test plans, perform acceptance testing, and ensure product readiness.
  • Lead user acceptance testing (UAT) sessions, ensuring that product features meet business and technical requirements.

PRODUCT LAUNCH & POST-LAUNCH SUPPORT

  • Coordinate product releases, working closely with release management, DevOps, and support teams.
  • Monitor and track the performance of product features post-launch and implement necessary improvements.
  • Provide post-release support to address technical issues and feedback from users and stakeholders.

RISK & COMPLIANCE

  • Ensure that all business applications comply with industry regulations and internal security standards, including SOX, PCI-DSS, and other financial sector regulations.
  • Work with the cybersecurity team to ensure applications are secured against potential threats and vulnerabilities.
  • Develop and implement procedures for regular audits, risk assessments, and disaster recovery plans for critical applications.

REQUIRED QUALIFICATIONS

  • Education: Bachelor's degree in Information Technology, Business, or related field.
  • Experience: Minimum of 3 years of experience as a Business Systems Analyst or similar role. Experience with low code platforms and experience with SQL and data visualization tools highly preferred. Experience with microservices architecture, containerization (e.g., Docker, Kubernetes), and modern cloud-native applications. Hands-on experience with tools like Git, Jenkins, or containerization.
  • Certifications: Certified Scrum Product Owner (CSPO), Professional Scrum Product Owner (PSPO), or SAFe certifications.

SKILLS NEEDED

  • Strong knowledge of automation tools, monitoring, and logging platforms.
  • Proficiency in business analysis tools (e.g., Microsoft Visio, Lucid chart) and familiarity with project management software (e.g., ADO, Jira, Asana).
  • Analytical Thinking: Strong root cause analysis skills. Ability to understand complex business needs and translate them into technical solutions.
  • Strong understanding of business processes and ERP/CRM systems.
  • Communication Skills: Proficient in conveying technical information to non-technical stakeholders and vice versa.
  • Project Management: Skilled in planning, organizing, and managing resources to bring about successful project completion.
  • Adaptability: Open to learning and adapting to new systems, technologies, and business
  • Ability to work independently but in a collaborative manner.
  • Work with cross-function teams.

WHAT WE OFFER

  • Work Life Balance
  • Work From Home Program (up to 2 days per week upon eligibility)
  • Modern Office Setting
  • Free On-Site Fitness Facility
  • Two-minute walk from Walnut Creek BART Station
  • Three-minute car ride from CA-24 and I-680
  • Free On-Site Garage Parking

BENEFITS

  • Paid Time Off
  • Paid Holidays
  • Retirements Savings Match
  • Group Health Insurance (Medical, Dental, and Vision)
  • Life and AD&D Insurance
  • Long Term Disability Insurance
  • Accident and Critical Illness Insurance
  • Flexible Savings Accounts
  • Paid Community Volunteer Day
  • Employee Assistance Program
  • Tuition Reimbursement Program
  • Employee Referral Program
  • Diversity, Equity and Inclusion Program
ABOUT US
With more than 50 years in business, BHHC has grown from a regional organization to a national insurance group, offering insurance products from coast to coast. Relationships are the cornerstone of our culture, and we believe in doing the right thing. That means we invest in our business in every way possible to deliver on our mission and demonstrate that people are what powers our success. Our commitment to financial strength and integrity means our customers can rest assured that we will be there when it counts.
At BHHC we embrace diversity and foster an environment where our people can be their authentic selves. Our differences make us stronger and better together, which fosters a harmonious workplace—something we truly value. We’ve created an approachable and collaborative atmosphere. Here you’ll find a welcoming workplace where everyone can feel valued, supported, and inspired to do great work. Together, we raise the bar by being curious, remaining customer-focused, and operating with integrity.

What this application asks

lever

Resume/CV, Full name, Email, Phone, Current location, Current company, LinkedIn URL, GitHub URL, Portfolio URL, Other website

  • We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information or any other characteristic protected by applicable federal, state or local laws and ordinances. We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please let us know. yes / no · optional
  • Optional Cover Letter upload · optional
  • Please review the California Consumer Privacy Act Notice through this provide link: https://www.bhhc.com/legal-policies/california-privacy-policy/ yes / no · optional
  • Pursuant to the Immigration Reform and Control Act of 1986, all applicants who are offered employment must produce documents establishing their identity and authorization for employment in the United States. These documents must be produced no later than three (3) business days after employment commences. In addition, all new hires will be required to verify their employment authorization under oath by signing INS Form I-9 upon commencing employment. Are you legally allowed to work in the United States? choose one
  • Will you now or in the future require Oak River Insurance Company to commence ("sponsor") an immigration case in order to employ you (for example, H-1B or other employment-based immigration case)? This is sometimes called "sponsorship" for an employment-based visa status. choose one
  • If you are under 18 years of age, do you have a work permit if required by applicable state law? choose one
  • Is there anything that would prevent you from working any day or time of the week or prevent you from regularly working overtime? choose one
  • If yes, please specify the reasons. It is not necessary for you to identify unavailability for work because of religious observance or practice, disability or medical condition, or any other protected classification. Subsequent to any job offer, we will consider whether a reasonable accommodation can be made. optional
  • Full Residential Address written answer
  • Available Start Date
  • Salary/Rate Desired
  • How did you hear about this job? choose one · optional
  • If applicable, please select job board choose one · optional
  • If applicable, please provide additional information. optional
  • Education Verification choose one · optional
  • Current or Most Recent Employer - Company Name optional
  • Current or Most Recent Employer - Dates of Employment optional
  • Current or Most Recent Employer - Job Title optional
  • Current or Most Recent Employer - Reason for Leaving choose one · optional
  • Current or Most Recent Employer - Ok to Contact? choose one · optional
  • Previous Employer - Company Name optional
  • Previous Employer - Dates of Employment optional
  • Previous Employer - Job Title optional
  • Previous Employer - Reason for Leaving choose one · optional
  • Previous Employer - Ok to Contact? choose one · optional
  • I have read and fully understand the questions asked in this application. I certify that all of the answers I have given are true, accurate and complete. I understand that the omission and/or misrepresentation of any fact from or on this application or during any interview will result in immediate rejection of my application or if I am hired will be cause for immediate dismissal. Unless I noted otherwise, I authorize the Company to independently contact all my employment references and personal references, as well as the education institutions I have attended. I further authorize the Company to independently inquire about, investigate and obtain copies of any records which relate to me from my former employers and educational institutions. yes / no · optional
  • If hired, I understand that I will be required to abide by all of the rules and regulations of the Company. I understand and agree that nothing in this application shall constitute an offer, a contract or a guarantee of employment for a specific period of time. If hired, I understand that my employment may be terminated with or without cause and with or without notice at any time, at the will of the Company or me. I further understand that no representative or agent of the Company, other than the President as the authority to enter into any agreement for employment, on an individual or collective basis, for any specific period of time, or to make an agreement contrary to the foregoing. I also understand that any agreement modifying at-will employment status, on an individual or collective basis, must be in writing and signed by the President. In addition, I understand that the Company and all plan administrators shall have the maximum discretion permitted by law to administer, interpret, modify, discontinue, enhance or otherwise change all policies, procedures, benefits or other terms and conditions of employment. yes / no · optional
  • I understand the Company may obtain, without using the services of a third party investigative consumer reporting agency, public records pertaining to my character, general reputation, personal characteristics or mode of living during its evaluation of my application for employment and, if employed, during my employment. By checking the following box, I waive my right to receive copies of public records obtained by the Company. yes / no · optional
  • Full Legal Name

See also

Tailor your CV for this role?

We couldn't check your fit for this role — add a CV to your profile to see it next time.

A new version of freehire is available