Business Systems Analyst
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Summary
Business Systems Analyst at APPLIED Adhesives acting as the liaison between IT and business departments — identifying AI, automation, and enterprise-system opportunities, gathering requirements, and leading a data engineering/AI team from assessment through implementation. Remote US role on Central Time.
About APPLIED Adhesives:
We have you covered.
Nobody knows more about adhesives than APPLIED Adhesives. We are passionate about solving complex challenges with innovative adhesive products and offerings. APPLIED is the industry leader in helping manage costs, reduce waste, and make entire operations run more efficiently. From adhesives, equipment, parts, and service, we have you covered.
With world-class adhesive products, equipment, and parts along with visionary leadership, unparalleled expertise, and an agile, responsive service team, we’re not happy simply staying put. Every day, we leverage our technical expertise and passion for problem solving for the benefit of our customers and the future of our company.
We have countless victories that we could celebrate, but we’re more interested in looking forward than back. We’ve collected the talent and skills to continue innovating new product solutions and applications in emerging industries. We have the fortitude to not only accept challenges, but to seek them out. And we have the confidence and determination to become the most sought-after adhesive solutions partner.
Come join us!
The Role:
We are seeking an experienced Business Systems Analyst to serve as a strategic liaison between APPLIED’s Information Technology and departments across the organization.
The role identifies and evaluates opportunities to use technology—particularly artificial intelligence, automation, and existing enterprise systems—to simplify work, improve efficiency, strengthen decision-making, and address process gaps.
This position leads a team consisting of data engineering and AI SME to translate business needs into clear requirements and practical technology plans, helping teams move from an identified opportunity through assessment, solution design, prioritization, and implementation support.
This is a remote role; however, candidates must reside in the United States and be available to work Central Time hours.
The ability to travel 5% of the time is required for this position.
Key Responsibilities:
- AI and automation assessment: Evaluate where AI, workflow automation, analytics, integrations, or existing platform capabilities can create measurable business value.
- Requirements gathering: Facilitate discovery sessions, interviews, and workshops; translate business needs into clear functional and nonfunctional requirements, user stories, process maps, acceptance criteria, and prioritized use cases.
- Solution planning: Work with IT teams (Salesforce Team, ERP Team, Operations Team, Data Team, and AI specialists) to build actionable plans that address process deficiencies and technology needs, including scope, dependencies, risks, data requirements, security considerations, expected benefits, implementation approach, and success measures.
- Business–IT translation: Serve as the primary go-between for IT and business stakeholders, translating operational needs into technology terms and technical constraints into clear business implications.
- Solution evaluation: Assess whether needs can be met through existing systems, configuration, integration, new technology, or process change; support options analysis and recommendations.
- Project support: Partner with project managers, system owners, vendors, and technical teams throughout design, testing, deployment, adoption, and post-implementation review.
- Testing and validation: Coordinate business validation and user acceptance testing, confirm solutions meet approved requirements, and track issues through resolution.
- Adoption and change enablement: Help stakeholders prepare for new processes and tools by supporting communications, training, documentation, and feedback collection.
- Governance and responsible AI: Promote appropriate security, privacy, data quality, compliance, and ethical-use practices when evaluating and implementing AI-enabled solutions.
You Are Ideal for This Role If You:
- Take initiative, follow through on commitments, and consistently deliver results.
- Build trust through reliability, transparency, and a strong sense of responsibility.
- Are motivated by achieving results and creating exceptional experiences for customers.
Physical Requirements:
- Communicate information and ideas so others will understand.
- Observe details at close range and work with detailed documents, data, and computer systems.
- Remain in a stationary position for extended periods of time.
- Operate a computer and other office productivity equipment, including a keyboard, mouse, telephone, and video-conferencing tools.
Required Minimum Qualifications:
- Bachelor’s degree in business, information systems, computer science, operations, or a related field, or equivalent practical experience.
- A minimum of 3-4 years of direct or indirect project management experience.
- Three or more years of experience in business analysis, systems analysis, process improvement, technology consulting, or a related role.
- Demonstrated experience eliciting, documenting, validating, and prioritizing business and system requirements.
- Experience analyzing workflows and translating findings into practical process or technology improvements.
- Working knowledge of AI-enabled tools, automation platforms, enterprise applications, integrations, data concepts, and software delivery practices.
- Ability to communicate clearly with both technical and nontechnical audiences and facilitate productive stakeholder discussions.
- Strong analytical, problem-solving, organization, documentation, and follow-through skills.
- Ability to manage multiple initiatives, competing priorities, and ambiguity while maintaining attention to detail.
Other Qualifications:
- Experience with business process management, continuous improvement, Lean, or Six Sigma methods.
- Hands-on experience with generative AI, intelligent automation, low-code/no-code platforms, reporting and analytics tools, or robotic process automation.
- Experience supporting enterprise platforms such as ERP, CRM, collaboration, workflow, or data and reporting systems.
- Familiarity with Agile, hybrid, or traditional project delivery methods.
- Relevant certification such as CBAP, CCBA, PMI-PBA, Lean Six Sigma, or an AI/automation platform credential.
Why Work for Us:
- Medical, Dental and Vision Benefits
- 401k Match
- Flexible and Team-Oriented work environment
- Generous PTO policy
- Tuition Reimbursement
- Employee Assistance Program
- Career and talent development opportunities as well as opportunities for personal growth
Leading with Integrity, Collaboration, and Passion
In today’s dynamic business landscape, these core values serve as the compass guiding our actions and decisions. Whether it’s demonstrating leadership, fostering collaboration, igniting passion, upholding integrity, or maintaining a relentless customer focus, these principles shape our mission, vison and values, and drive our commitment to excellence.
Our Core Values:
Team-Oriented
We win together! We treat our teammates with respect.
Get Things Done
We focus on results, not excuses. We consistently go above and beyond.
Accountable
When we make a commitment, we keep it. Trust is earned.
Curious
Curiosity is the spark for a solution. We are growth-minded and eager to learn.
Driven to Win
A highly satisfied customer is our ultimate win. Profitable growth = winning.
Interview Expectations:
To ensure a fair and consistent hiring process, AI-generated or AI-assisted interview responses are not permitted. Candidates who use AI tools during interviews will not be considered for employment.
FLSA Status: Exempt
Compensation:
Compensation for roles at APPLIED varies based on a wide variety of factors, including job-related knowledge, skills, experience, education, work location, and internal equity. As required by applicable law, APPLIED provides a reasonable compensation range for positions that may be filled in multiple locations.
The anticipated base compensation range for this position is $110,000 - $130,000 annually.
This range represents a good-faith estimate of the compensation expected for this role at the time of posting. Actual compensation offered may vary based on the factors noted above. In addition, we are invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Typical work is in a climate-controlled environment requiring regular use of computer and electronic equipment.
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.