Business Systems Analyst, Finance

The Business Systems Analyst, Finance will serve as the primary owner and administrator of the company's ERP system (NetSuite) and the primary owner of financial reporting within NetSuite, with a focus on data integrity and process efficiency across ecommerce, retail, and omni-channel operations. This is an in-house role embedded within our Finance team, not a consulting or implementation-partner engagement. You will provide functional and technical support to Finance and cross-functional teams, ensuring accurate financial data, reporting, and reconciliation across all selling channels (Shopify, Shopify POS, B2B/B2C, and omni-channel). This role requires a strong understanding of financial business processes (GL, AP, AR, FP&A), end-to-end project management, and advanced analytical expertise. This role is based in New York, with in-office presence required Tuesday through Thursday, and reports to the Director of IT with a direct line to the Head of Finance.

Responsibilities

• Serve as the primary System Owner & Administrator for the company's ERP system (NetSuite), and as the primary owner of NetSuite Financial Reporting.
  • Provide functional and technical support to Finance and internal teams.
  • Ensure system availability and integration/data connections are within SLA.
  • Oversee validation of financial data in NetSuite across all selling channels (ecommerce, retail, wholesale, omni-channel).
  • Develop and maintain saved searches, reports, KPIs, and dashboards for Finance and related departments within the Order-to-Cash, Record-to-Report, and Procure-to-Pay processes.
  • Maintain a balance between tactical initiatives and daily NetSuite operations.
• Support core financial operations and reporting.
  • Support accounting, bank reconciliation (e.g., Shopify payouts, deposit reconciliation), cost controlling, inventory controlling, product costing, and financial consolidation across core applications.
  • Generate and maintain accurate financial reports using NetSuite and external reporting tools.
  • Develop and manage workflows for integrating financial and operational data from multiple sources.
  • Understand accounting principles and translate them into practical ERP requirements and solutions.
• Lead and manage implementation of Finance and Supply Chain business software applications.
  • Assist in development of the product roadmap: requirements gathering, process design, system configuration, testing, and go-live.
  • Partner with Finance, Procurement, Logistics, and B2B/B2C teams to interpret business requirements and translate them into functional/technical specifications aligned with organizational goals.
  • Perform UAT on new features, including functional and regression testing.
  • Build reporting and alerting processes within necessary applications.
  • Ensure systems and processes support strong financial controls, compliance, and data integrity.
• Serve as the point of contact for 3rd party vendors and teams supporting business systems implementations.
  • Work closely with external development resources to ensure project expectations are effectively communicated, understood, and executed.
• Drive continuous improvement.
  • Proactively identify opportunities to streamline financial processes and improve data accuracy.
  • Promote continuous improvement through automation and process transformation.
  • Recommend tools and system solutions that increase efficiency and reduce manual work.
  • Develop and maintain SOPs, user guides, data flow diagrams, and internal documentation for NetSuite and other financial business systems; lead training with internal teams.

Requirements

• 3+ years of experience in Business Systems Analysis or ERP support in an in-house/internal capacity, including proven experience with NetSuite.
• Bachelor's degree in Accounting, Finance, Information Systems, or a related field required.
• Experience owning NetSuite Financial Reporting strongly preferred.
• Strong knowledge of Finance and Financial Operations, including GL, AP, AR, Asset Accounting, Budget, Bank Accounting, and FP&A.
• Experience with Shopify Ecommerce and POS applications (Shopify+, Shopify POS) strongly preferred.
• Experience with US GAAP (US Generally Accepted Accounting Principles) is a plus.
• Experience working in a multinational environment is preferred.
• Advanced knowledge of Microsoft Excel required.
• Excellent communication and project management skills.
• Strong critical thinking, attention to detail, and ability to work independently across multiple priorities in a collaborative environment.
• Experience working with physical/tangible goods inventory required; retail/apparel experience preferred.
• Must be based in the NYC area.

Benefits

• Comprehensive Health Benefits
• Paid Time Off & Holidays
• Paid Parental Leave
• Retirement Savings
• Health & Wellbeing Perks
• Flexible Work Schedule
• Commuter Benefits
• Employee Discount