Business Systems Analyst (Information Technology)

Welcome to Martignetti Companies, the leading distributor of wine, beer, and spirits in New England.

Martignetti Companies is seeking a Business Systems Analyst to support our Microsoft Dynamics 365 Finance & Operations environment. This role will serve as a key connection between business teams and IT, helping translate operational needs into clear requirements, system improvements, testing plans, documentation, and production-ready processes.

This role works closely with Martignetti business departments, IT teams, vendors, and project stakeholders. Occasional work outside normal business hours will be required to support testing, upgrades, cutovers, deployments, acquisitions, or critical business needs.

Key Responsibilities

• Partner with business teams to understand processes, pain points, requirements, and improvement opportunities.
• Document business requirements, workflows, system gaps, decisions, risks, blockers, action items, and open issues.
• Support Dynamics 365 Finance & Operations activities across multiple functional areas.
• Assist with go-live readiness by tracking priorities, dependencies, owners, testing status, and day-one critical needs.
• Create and maintain project trackers, issue logs, test plans, configuration notes, runbooks, training materials, and user guides.
• Coordinate user acceptance testing, data validation, business process testing, and production readiness reviews.
• Work with IT, business process owners, vendors, and implementation partners to support configuration, deployment, cutover, and post-go-live support.