Business Systems Analyst

As a key Savage team member, you will connect Savage’s business teams with the technology that supports them by owning a portfolio of enterprise and business-dedicated applications, partnering closely with assigned business functions, and coordinating the projects that help those teams get more from their systems. This is a business-first role, not a pure system administration role: success comes from understanding the processes behind each system, shaping practical solutions, and following through, with AI tooling as a standard part of how you work. The role offers a direct path to Senior and Lead Business Systems Analyst, and into project management or functional roles.

The Basics:
Location: Midvale, UT
Days/Hours: Monday – Friday, In-Office
Technical Stack: Jira, various SaaS and in-house developed applications, SharePoint, Microsoft 365, Microsoft Power Platform, and business-grade AI tooling (Claude, Copilot, Grok Bot, or equivalent)

These are just a few of the benefits you can expect from working with Savage:

Excellent benefits including medical, dental, vision, PTO, Holidays, Profit Sharing, and 401(k) with match.
Uniform Services Time Off (USTO)
Uniform Services Differential Pay
A culture that appreciates Team Members
Discounted on-site café

What you’ll be doing:

Own a portfolio of enterprise and business-dedicated applications, serving as full administrator for some, and supporting the subject matter experts and power users who administer others
Manage configuration, access and roles, workflows, documentation, and vendor relationships for assigned systems
Build trusted relationships with leaders, subject matter experts, frontline users, vendors, and technical teams, serving as the main point of contact for assigned business functions
Learn the processes, users, and data behind each system, not just the screens and settings, and find ways to improve processes, data quality, user adoption, and system effectiveness
Translate business needs into clear requirements, options, and tradeoffs; develop well-reasoned recommendations and work with business and technology leadership to reach decisions
Coordinate implementations, upgrades, integrations, acquisitions, and process improvements starting with requirements and planning all the way through testing, training, rollout, and post-go-live support
Keep projects moving with business leaders, project managers, vendors, and specialists by clarifying responsibilities, tracking work and decisions in Jira, and surfacing risks early
Handle requests, incidents, and enhancement ideas: troubleshooting issues, identifying likely root causes, and bringing in deeper expertise when needed
Use AI tooling as a standard part of the workflow
Cross-train across systems to provide backup coverage and strengthen continuity across the team

Requirements to be successful in this position:

2+ years in a business, operations, or technology role working across people, processes, and systems
Hands-on experience configuring or administering a business application (users, roles and access, workflows, or settings) whether as a formal administrator or an experienced power user
Proven ability to gather requirements and turn business needs into clear, actionable work
Strong business judgment, curiosity, and an eye for practical process improvements
Experience coordinating projects: keeping tasks, dependencies, decisions, and follow-ups on track
Strong troubleshooting skills: finding likely root causes and pulling in the right expertise
Practical use of business-grade AI tooling (Claude, Copilot, Grok Bot, or equivalent) to produce real work such as drafting requirements, automating workflows, generating documentation, building test scripts, delivering training materials, and analysis
Excellent relationship-building and communication skills with technical and non-technical audiences
Strong organization and follow-through, balancing daily support with multiple projects
An adaptable, service-oriented team player who enjoys learning new systems and business domains
BA/BS degree in business, information systems, supply chain, operations management, or a related field preferred, or equivalent applicable work experience
Business experience and technology aptitude matter more than a traditional IT background: relevant paths include operations, supply chain, finance, maintenance and asset management, safety and compliance, project coordination, and application support

Preferred Experience:

ERP, learning management, maintenance and asset management, or other enterprise SaaS applications
Jira or another work-management platform
SQL, reporting, analytics, or data analysis
SharePoint, Microsoft Power Platform, or other workflow-automation tools
Software implementations, system integrations, upgrades, or acquisition integrations
Writing test plans, training materials, or user documentation for system rollouts
Working in logistics, supply chain, energy, agriculture, finance, maintenance, or safety domains

Here are some of the physical requirements for this role:

Primarily works in a climate-controlled office environment
Sitting for extended periods of time, up to 6-10 hours per day, while working at a computer or desk
Frequently uses hands and fingers for keyboarding, writing, and operating office tools
Reads printed materials and computer screens, adjusts focus, and maintains attention to detail
Hears and speaks frequently to communicate effectively in person, by telephone, or via virtual platforms
Ability to lift, push, pull, and reach office-related supplies, files, chairs, and carts
Ability to move for short periods between work areas to attend meetings or retrieve materials
Exposed to standard office-related materials and substances, with low-to-moderate noise levels
Travel to Savage field locations as needed to support implementations, training, and acquisitions