Business & Systems Analyst
Summary
Analyzes business needs and processes to design system solutions, document requirements, and bridge gaps between stakeholders and IT teams using Agile/Waterfall methodologies.
To analyse business needs and operational processes in order to identify opportunities for improvement, design effective system solutions, and ensure alignment between business requirements and technological capabilities.
Requirements
- Gather, document, and analyse business requirements from stakeholders and translate them into functional and technical specifications.
- Evaluate current business processes and recommend improvements or automation opportunities.
- Prepare detailed documentation such as Business Requirements Documents (BRD) and System Requirements Specifications (SRS).
- Collaborate with development teams to ensure that technical solutions meet business needs.
- Participate in solution design and feasibility analysis from both business and technical perspectives.
- Act as a liaison between business units and IT teams to ensure clear communication and mutual understanding.
- Support user acceptance testing (UAT) and validate that solutions meet specified requirements.
- Develop business reports, data analysis, and presentations to support strategic decision-making.
- Monitor and evaluate solution performance post-implementation to ensure expected outcomes are achieved.
- Stay up to date with industry trends, digital transformation, and business process improvement best practices.
Qualifications and Experience:
- Education: Bachelor's degree in Information Systems, Computer Science, or a related field.
- Experience: 5-7 years of experience in business analysis, systems analysis, or solution design.
- Experience with digital transformation or enterprise system projects is an advantage.
Required Skills:
- Strong analytical and problem-solving skills.
- Proficiency in business process modeling (BPMN) and diagramming tools (e.g., Microsoft Visio, Lucidchart).
- Familiarity with business analysis and project management tools (e.g., Jira, Confluence, Trello).
- Good understanding of Agile and Waterfall development methodologies.
- Excellent communication and interpersonal skills; ability to work across departments.
- Strong documentation and presentation skills.
- Fluency in English and Arabic (written and spoken).