Business Systems Analyst – Willow Analyst
Summary
Business Systems Analyst supporting Epic Willow pharmacy applications—build, maintenance, troubleshooting, production support, and ServiceNow requests for healthcare initiatives including AI integration and workflow optimization.
Business Systems Analyst Willow Analyst
Location: Remote
Duration: 12 Months
Interview: Virtual
Position Summary
Client is seeking an experienced Willow Analyst to support Epic Willow applications and pharmacy-related initiatives. This position will be responsible for Epic Willow application build, maintenance, troubleshooting, production support, project activities, and ServiceNow requests and incidents.
The ideal candidate will have strong hands-on experience with Epic Willow, a solid pharmacy/healthcare background, and the ability to troubleshoot complex application issues while managing multiple priorities.
Project / Initiative
The selected candidate will support several strategic Epic Willow initiatives, including:
- Latent AI integration
- Patient prescription transfers
- Specialty Pharmacy Compass Rose
- Epic Willow application enhancements
- Pharmacy workflow optimization
- Production application support and maintenance
Required Qualifications
Candidates must meet the following requirements:
- 3+ years of hands-on experience with Epic Willow application build, configuration, and maintenance.
- 3+ years of experience in pharmacy or healthcare IT environments.
- Hands-on experience supporting Epic Willow applications in a production environment.
- Experience performing Epic