Business Systems Project Manager
beMatrix Business Systems Project Manager
Position: Business Systems Project Manager
Reports To: Director of Finance & IT
Overview:
The Business Systems Project Manager is responsible for planning, coordinating, and delivering cross-functional technology and business systems projects that support beMatrix USA's strategic and operational objectives. Reporting to the Director of Finance & IT, this role partners closely with Finance, Information Technology, Manufacturing, Operations, Sales, Customer Service, and external technology vendors to successfully implement ERP enhancements, software applications, manufacturing technologies, reporting solutions, data analytics initiatives, system integrations, workflow automation, and other technology-driven business improvements.
This position serves as the bridge between business stakeholders and technology solutions, ensuring projects are delivered on time, within scope, and aligned with business objectives. The Business Systems Project Manager works closely with department leaders to identify opportunities to improve efficiency, streamline processes, leverage data for decision-making, and maximize the value of the Company's technology investments through successful project execution and change management.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Other duties may be assigned as business needs require.
Project Planning and Coordination
Develop and maintain comprehensive project plans, timelines, milestones, deliverables, and resource requirements.
Coordinate project activities across multiple departments, vendors, consultants, and business stakeholders.
- Ensure project tasks remain on schedule and communicate adjustments as necessary.
- Facilitate project kickoff meetings and establish project governance.
Scope and Timeline Management
- Define project objectives, scope, deliverables, and success criteria.
- Manage changes in project scope and evaluate impacts on schedule, budget, and resources.
- Monitor project progress against established milestones.
- Escalate schedule risks and resource constraints when appropriate.
Stakeholder Communication
- Provide regular project updates to leadership and stakeholders.
- Facilitate project meetings and document key decisions.
- Maintain clear communication regarding project status, risks, milestones, and deliverables.
- Promote alignment among departments throughout the project lifecycle.
Risk, Issue, and Dependency Management
- Identify project risks, issues, dependencies, and potential roadblocks.
- Develop mitigation strategies and contingency plans.
- Track open issues through resolution.
- Escalate significant risks to leadership when appropriate.
Resource and Workload Coordination
- Work with department leaders to understand resource availability and competing priorities.
- Coordinate internal and external resources to support project execution.
- Assist leadership in balancing project workloads across the organization.
- Identify resource conflicts that could impact project success.
Documentation and Follow-Through
- Maintain project documentation, schedules, meeting minutes, action-item logs, status reports, and project files.
- Monitor assigned action items and follow up with responsible parties.
- Ensure project documentation remains current throughout the project lifecycle.
- Maintain project records in accordance with company standards.
Implementation and Project Closeout
- Coordinate testing, user acceptance testing (UAT), training, implementation, and go-live activities.
- Support transition of completed projects into normal business operations.
- Conduct post-project reviews and lessons learned sessions.
- Ensure project deliverables are accepted and formally closed.
Budget and Vendor Management
- Assist in developing and monitoring project budgets.
- Track project expenditures and identify potential budget variances.
- Coordinate activities with consultants, contractors, and third-party vendors.
- Monitor vendor performance against project objectives and deliverables.
Change Management
- Support organizational change initiatives associated with project implementations.
- Coordinate communication and training activities to promote successful adoption.
- Work with business leaders to minimize disruption during project implementation.
- Gather stakeholder feedback and recommend continuous improvements.
Continuous Improvement
- Recommend improvements to project management processes, tools, and methodologies.
- Identify opportunities to improve operational efficiency through better project execution.
- Develop and maintain project templates, standards, and best practices.
- Support continuous improvement initiatives across Finance, IT, Operations, Manufacturing, and other business functions.
QUALIFICATIONS
Education
- Bachelor's degree in Business Administration, Information Systems, Project Management, or a related field required.
- Formal education or professional training in project management methodologies is required..
Experience
- Minimum 5 years of project management experience.
- Experience leading multiple concurrent cross-functional projects.
- Manufacturing, distribution, ERP, construction, logistics, or operational experience preferred.
- PMP certification preferred but not required.
Technical Skills
- Strong proficiency with Microsoft Office Suite.
- Experience using project management software such as Microsoft Project, Asana, Monday.com, Smartsheet, or similar platforms resuired
- Experience working with ERP systems is preferred.
- Ability to develop dashboards, project reports, and executive presentations.
Competencies
- Excellent organizational and time management skills.
- Strong leadership and interpersonal abilities.
- Outstanding verbal and written communication skills.
- Ability to influence without direct authority.
- Strong analytical and problem-solving skills.
- Excellent facilitation and meeting management skills.
- Ability to manage multiple priorities in a fast-paced environment.
- High level of accountability and attention to detail.
SUCCESS MEASURES
Success in this role will be measured by:
- Projects delivered on time and within budget.
- Achievement of project objectives and business outcomes.
- Stakeholder satisfaction.
- Effective management of project risks and issues.
- Timely communication and reporting.
- Successful implementation and transition of projects.
- Continuous improvement of project management processes and organizational effectiveness.
WORK ENVIRONMENT
This position works closely with Finance, IT, Operations, Manufacturing, Sales, Purchasing, Warehouse, and external business partners. This role requires frequent collaboration across departments and occasional travel to support company projects, vendor meetings, or implementation activities.
BENEFITS & PERKS
We believe in supporting our employees both professionally and personally. Our comprehensive benefits package includes:
- 401(k) with Company Match – Plan for your future with employer matching contributions.
- Medical, Dental, and Vision Insurance – Comprehensive coverage options to support you and your family.
- Employee Assistance Program (EAP) – Confidential resources for personal, financial, and wellness support.
- Company-Paid Life Insurance – Added peace of mind for you and your family.
- Supplemental Insurance Options – Additional coverage choices to fit your individual needs.
- And More – Additional programs and resources designed to support your success and well-being.