Business Technology Sales Executive

Company Overview

ACE Business Pte Ltd is a Singapore-based Business Technology Solutions provider helping companies improve productivity, cybersecurity, collaboration, and business operations with tailored IT services and solutions.

Job Summary

The Sales Executive identifies business opportunities, builds customer relationships, generates sales revenue, and achieves targets by recommending technology solutions that meet customer needs.

Responsibilities

Sales & Business Development

• Generate new sales opportunities through cold calling, networking, referrals, events, LinkedIn, and other prospecting activities to expand the customer base
• Build and maintain a healthy sales pipeline to ensure consistent revenue flow
• Conduct customer meetings, presentations, and product demonstrations to effectively communicate solution benefits
• Identify customer pain points and propose tailored technology solutions to address business challenges
• Follow up promptly on sales enquiries to advance sales processes

Relationship Management

• Develop and nurture long-term customer relationships to foster loyalty and repeat business
• Manage existing customer accounts and identify upselling opportunities to increase sales revenue
• Maintain regular communication with prospects and customers to ensure engagement and satisfaction
• Monitor and ensure high levels of customer satisfaction through responsive service

Proposal & Quotation Management

• Prepare accurate quotations and sales proposals aligned with customer requirements
• Coordinate with technical and project teams to develop suitable solutions that meet customer needs
• Present proposals and negotiate terms with customers to secure deals
• Follow through on sales processes until deal closure to achieve targets

CRM & Sales Administration

• Update all customer interactions and sales activities in the CRM system to maintain accurate records
• Maintain accurate sales forecasting to support business planning
• Track sales opportunities and follow-up activities to ensure timely progression
• Prepare weekly sales reports and pipeline updates for management review

Market Awareness

• Stay updated on technology trends and competitor offerings to maintain market knowledge
• Understand customer industries and business challenges to tailor solutions effectively
• Identify emerging opportunities in cybersecurity, cloud, AI, Microsoft, and business software solutions to drive sales growth

Required competencies and certifications

• Diploma or Degree in Business, Marketing, IT, or related discipline
• Strong communication and presentation skills to engage business owners and decision-makers
• Self-motivated and result-oriented with the ability to work independently and as part of a team
• Proficiency in written and spoken English for effective communication

Preferred competencies and qualifications

• Minimum 1 year sales experience preferred
• Experience selling IT Solutions, Managed Services, Microsoft 365, Cybersecurity Solutions, Cloud Services, Business Software, and AV Solutions
• Experience using CRM systems to manage sales activities
• Existing business network in Singapore is an advantage
• Knowledge of SME business operations