Busser

COME JOIN US AT HIDEAWAY GOLF CLUB

The Hideaway Golf Club embodies the best qualities of California’s Coachella Valley, long known as a place for rejuvenation and relaxation. Located in La Quinta, the property’s 600 acres are surrounded by stunning mountain vistas and the scenic expanse of Southern California’s desert. Luxurious and private, the Hideaway offers championship golf, world-class amenities, exclusive residences, and superb service.

REPORTS TO: FOOD AND BEVERAGE MANAGER / FOOD AND BEVERAGE DIRECTOR

POSITION SUMMARY

The Busser plays a vital role in delivering an exceptional dining experience for Members and Guests by maintaining the cleanliness, organization, and presentation of dining and event areas while supporting Servers, Bartenders, Banquet Team Members, and Food & Beverage leadership. This full-time seasonal position contributes to the overall Member experience through attentiveness, professionalism, teamwork, and a commitment to service excellence. Bussers also support Club functions, banquets, Member events, tournaments, and special events, including event setup, service support, and breakdown as operational needs require. Bussers are expected to create a welcoming environment while maintaining the high standards associated with a premier private club.

KEY RESPONSIBILITIES

· Provide exceptional service and hospitality to Members and Guests at all times.

· Assist in the setup, maintenance, and breakdown of dining rooms, patios, banquet spaces, and special event areas.

· Properly set, reset, and maintain dining tables according to Club standards.

· Clear, clean, and reset tables promptly and efficiently during and after service.

· Refill water glasses and assist with beverage service as directed.

· Deliver food and beverages to tables when necessary and assist service staff in ensuring accurate and timely service.

· Maintain cleanliness and organization of dining rooms, service stations, beverage stations, wait stations, and storage areas.

· Remove soiled dishes, glassware, silverware, and linens from dining areas.

· Polish glassware, silverware, and service items as assigned.

· Stock service stations with necessary supplies throughout each shift.

· Assist with opening and closing duties according to established procedures.

· Support banquet, tournament, and special event operations as needed.

· Maintain a clean, organized, and sanitary work environment.

· Follow all food safety and sanitation procedures in accordance with Riverside County Food Handler requirements.

· Support a safe working environment and immediately report unsafe conditions.

· Report to work as scheduled, in proper uniform, and prepared to perform assigned duties.

· Follow Club policies, procedures, and service standards.

· Communicate effectively with management and fellow Team Members to ensure exceptional Member experiences.

· Greet Members promptly and professionally, utilizing Member names whenever possible.

· Perform additional duties as assigned.

BANQUET & SPECIAL EVENT SUPPORT

· Support the Banquet and Events Team in the execution of Club functions, Member events, private parties, tournaments, holiday events, and other special events as assigned.

· Assist with event setup and breakdown, including tables, chairs, linens, glassware, silverware, serviceware, beverage stations, service stations, and other event-related equipment and supplies.

· Assist with food and beverage service during banquet functions and special events, including clearing tables, replenishing water and service items, maintaining service stations, and supporting Servers and Bartenders as directed.

· Assist with room resets and transitions between events or functions, ensuring event spaces are clean, organized, properly arranged, and ready for Member and Guest use.

· Review event diagrams, function sheets, and service instructions as directed to understand event setup, timing, assigned service areas, and special requirements.

· Work collaboratively with Banquet, Culinary, and Food & Beverage Team Members to maintain efficient service flow and ensure seamless event execution.

· Assist with post-event breakdown, including clearing and cleaning event spaces, collecting and sorting linens and serviceware, returning equipment and supplies to designated storage areas, and preparing spaces for subsequent Club activities.

· Remain flexible in assigned duties and service areas based on operational and event needs, including providing support outside of regularly assigned restaurant or dining areas.

MEMBER SERVICE & PROFESSIONAL STANDARDS

· Consistently deliver gracious, attentive, and personalized service to Members and Guests.

· Maintain a polished, professional, and courteous demeanor at all times.

· Learn and recognize Member names and preferences whenever possible.

· Anticipate Member needs and proactively assist in creating a seamless dining experience.

· Build positive relationships with Members while maintaining appropriate professional boundaries.

· Avoid overly familiar, inappropriate, or unprofessional interactions while on duty.

· Demonstrate discretion and confidentiality regarding Member information and Club operations.

· Exercise sound judgment and professionalism in all conversations and communications.

· Represent Hideaway Golf Club in a manner consistent with the Club's reputation for excellence.

· Support a culture of teamwork, accountability, respect, and continuous improvement.

· Respond positively and professionally to coaching and feedback.

CORE COMPETENCIES

· Member Focus

· Hospitality

· Professionalism

· Communication Skills

· Teamwork

· Accountability

· Attention to Detail

· Adaptability

· Integrity

· Work Ethic