Butchery Shop Supervisor

Butchersmith Shop is seeking an experienced, results-driven, and proactive Butchery Supervisor to oversee the daily operations of our butchery shop. We are looking for a leader who not only manages operations efficiently but also drives business growth through excellent customer service, strategic decision-making, sales initiatives, and team leadership.

The ideal candidate must have hands-on experience supervising a butchery in a retail environment such as a supermarket, departmental store, mall, or butchery. This individual should possess strong commercial awareness, take ownership of departmental performance, identify growth opportunities, and consistently improve customer satisfaction and revenue.

• Supervise and coordinate all daily activities within the shop.
  
• Ensure proper meat cutting, processing, packaging, display, and storage according to company standards.
  
• Maintain excellent hygiene, food safety, and sanitation practices at all times.
  
• Monitor inventory levels and minimize wastage through effective stock management.
  
• Ensure equipment is properly maintained and report any faults promptly.
  

• Drive daily, weekly, and monthly sales targets.
  
• Develop and implement initiatives to increase customer traffic and repeat patronage.
  
• Identify new revenue opportunities through product promotions, upselling, and merchandising.
  
• Monitor sales trends and recommend improvements to increase profitability.
  
• Build strong customer relationships that encourage loyalty and referrals.
  

• Lead, motivate, and supervise staff to achieve high performance.
  
• Train team members on operational standards, customer service, hygiene, and product knowledge.
  
• Prepare staff schedules and ensure adequate manpower during business hours.
  
• Foster a culture of accountability, teamwork, and continuous improvement.
  

• Deliver exceptional customer service and promptly resolve customer complaints.
  
• Ensure customers receive quality products and professional assistance.
  
• Build long-term relationships with regular customers through excellent service.
  

• Ensure strict compliance with food safety regulations and company policies.
  
• Conduct routine quality checks on all meat products.
  
• Maintain accurate operational records, stock reports, and daily sales reports.
  
• Work with little supervision or intervention of the MD
  
• Report directly to the MD
  
• Any other assigned task from the MD
  

Requirements

• Minimum of OND, HND, or Bachelor's Degree in any relevant discipline.
  

• Minimum of 2 years' proven supervisory experience in: A butchery, Supermarket, Departmental store, Shopping mall or Retail food business. Candidates without practical butchery supervision experience will not be considered.
  

• Strong leadership and people management skills
  
• Excellent knowledge of meat handling and butchery operations
  
• Commercial mindset with the ability to increase sales and profitability
  
• Strong initiative and proactive decision-making abilities
  
• Ability to solve operational challenges independently
  
• Excellent communication and interpersonal skills
  
• Strong customer relationship management skills
  
• Good inventory and stock control knowledge
  
• Ability to work under pressure in a fast-paced retail environment
  
• High level of integrity, accountability, and professionalism
  
• Basic computer skills (Excel, inventory systems, or POS) are an advantage
  

Candidate Profile

We are looking for someone who:

• Thinks like a business owner.
  
• Takes initiative without waiting for instructions for MD’s approval.
  
• Identifies opportunities to grow sales and improve customer experience.
  
• Leads by example and inspires the team to perform.
  

Applicants must reside within a reasonable commuting distance of Butchersmith Stores Isheri, Magodo and Environments

• Competitive salary based on experience and qualifications.
  
• Performance-based incentives.