Buyer – Hotel & Expedition

A bit about the role:

The Buyer – Hotel & Expedition is responsible for the operational procurement of goods and services across all vessels in the global fleet. This role ensures timely, cost-effective, and high-quality supply to support both hotel and expedition operations, working closely with internal stakeholders and suppliers worldwide. Based in Hamburg, the position requires flexibility, ownership, and a proactive, solution-oriented mindset to ensure uninterrupted supply in complex and remote environments.

Key Responsibilities & Deliverables:

• Handle operational procurement for all vessels across the fleet and regions globally, ensuring continuous supply and smooth operations
• Take ownership of specific procurement categories (e.g., Food, Beverage and Consumables or Durables, Equipment and Expedition Items) and selected delivery regions while remaining flexible to support other categories as required
• Convert requisitions into purchase orders and oversee order execution
• Collaborate closely with team members, providing cross-functional support and backup to ensure overall team performance
• Coordinate and support logistical arrangements, including delivery schedules, shipment tracking, and resolving supply chain challenges
• Negotiate prices, terms, and conditions and maintain accurate system pricing
• Demonstrate a proactive and solution-oriented mindset by developing alternative sourcing strategies to guarantee uninterrupted supply to vessels at all times
• Build and maintain strong relationships with suppliers
• Monitor stock levels, demand forecasts, and consumption patterns to optimize purchasing
• Ensure compliance with procurement policies, quality standards, and sustainability guidelines
• Drive continuous improvement of procurement processes
• Act as a “voice of reason”, providing balanced and well-informed input on implementations and decisions
• Contribute to broader team and business priorities as needed.
• Thinks sustainably and brings this mindset to their team and partners
• Champions the HX Spirits

Requirements:

• Fluency in English is required
• Experience in maritime, expedition, or cruise industry is beneficial but not required
• Degree in Business Administration, Supply Chain Management, or a related field (or equivalent experience)
• Previous experience in procurement, purchasing, or supply chain, ideally within hospitality, maritime, or expedition environments
• Experience in international logistics and ERP systems (e.g. Crunchtime)
• Willingness to travel globally if required
• Tech-forward and adaptable, with a proven ability to quickly learn new systems
• Proficiency in MS Office applications including Outlook, PowerPoint, Word, and Excel
• Experience working in a multi-national organisation with a global guest mix

Key Personal Attributes/Behavioural Competencies:

• Safety and Compliance minded for yourself and others
• High degree of personal integrity and honesty
• Excited to work in a hybrid work environment to leverage time in person with colleagues across the business
• Passionate about inclusion and belonging. You take pride in bringing people and different perspectives together to promote a diverse and inclusive workplace
• Ability to manage execution and competing demands
• Ability to adapt to change in a positive, productive manner
• Strong negotiation, communication, and stakeholder management skills
• High level of ownership, flexibility, and teamwork
• Ability to balance cost, quality, service, and risk in decision-making
• Strong analytical and financial understanding
• Proactive, solution-oriented mindset with strong problem-solving skills
• Ability to work effectively in a fast-paced, international environment
• Strong drive to achieve and exceed targets, demonstrating passion for service delivery and continuous improvement in procurement processes
• Strong organisational and planning skills
• Strong relationship-building skills with internal and external stakeholders