CAD Applications Engineer.

CAD Applications Engineer. Company: Logical Solutions Limited Job Location: Hyderabad, Telangana, India Employment Type: Full-time Experience Required: 1 - 3 years Salary: 20K a month About Us: Logical Solutions is a dynamic team of experts, engineers, and visionaries who have been at the forefront of the engineering and design industry for over two decades. Our journey began with a simple yet profound mission: to empower businesses and individuals to transform their ideas into remarkable designs and tangible products. As a leading Authorized Reseller of Dassault Systemes SOLIDWORKS Corp, our journey has taken us to new heights. We have evolved with the ever-changing landscape of technology, staying at the forefront of design and engineering innovations. With our headquarters in Hyderabad, Telangana, and Andhra Pradesh, India, we are strategically positioned to serve a diverse clientele across the region. Designation: CAD Applications Engineer Job Responsibilities: The primary role of an Application Engineer is to provide product support to customers by: Managing technical support issues taken via phone, email, or web portal Utilize your expertise in SolidWorks products to assist customers with challenges they face in production Follow up on Service Requests and Software Performance Reports generated through support cases Ensure that response time and customer satisfaction surveys meet goals Research solutions and create knowledge base articles Conduct assigned training classes Train new students on SolidWorks products Make on-site customer visits Travel to customer sites (if required) to provide onsite support and training Working with the sales team to accurately understand our customers requirements. Progression into product demonstrations of SolidWorks to prospective customers Training of customers in the correct use of SolidWorks Working with a broad range of customers who use SolidWorks to design their products. Responding to the needs of our customers to solve technical problems in using SolidWorks Reporting to the Technical Manager & Sr. Applications Support Engineer Desired Candidate Profile/Key Skills: 1 - 3 years of Engineering design experience gained in a design environment Knowledge of 3D CAD System, ideally SolidWorks bit Pro/ENGINEER or Inventor may also be useful. Good knowledge and use of Microsoft Office applications Word, Excel, Outlook Willingness to be flexible and to travel as requiredBenefits: Logical Solutions Ltd Applications Engineers become experts by attaining the following SolidWorks certifications: Certified SolidWorks Professional (CSWP) Certified SolidWorks Expert (CSWE) Certified SolidWorks Support Technician (CSWST) Certified SolidWorks Instructor (CSWI) Certified PDM Support Technician (CPDM). Job Type: Full-time. Job Type: Full-time Compensation: From 20,000.00 per month Benefits: Cell phone reimbursement Health insurance Internet reimbursement Provident Fund Application Question(s): Do you have Knowladge on Solidworks software Work Location: In person .