Café Assistant
Description
Join the Discover Waitomo team and help create memorable visitor experiences.
About the role:
We are looking for a friendly, reliable and enthusiastic casual Café Assistant to join our Food and Beverage team at Waitomo Homestead. This entry-level role is a great opportunity to build your hospitality skills while delivering exceptional customer service in one of New Zealand’s iconic tourism destinations.
Reporting to the Operations Manager, you will support the smooth day-to-day running of the café. You will help prepare and present food, serve customers, make coffee, operate the point-of-sale system and maintain excellent standards of cleanliness, hygiene and food safety.
About us:
Tourism Holdings Limited (thl) is a global family of RV and tourism brands listed on the ASX and NZX. Our Discover Waitomo portfolio includes the Waitomo Glowworm Caves, Black Water Rafting, Ruakuri Cave, Aranui Cave and Waitomo Homestead.
We believe anywhere is possible. Join a connected, ambitious team that is passionate about creating enriching experiences for our guests and the places in which we operate.
What you’ll be doing:
Providing welcoming and efficient customer service
Preparing barista coffee and assisting with food preparation and cooking
Keeping food displays, counters and café areas clean and immaculately presented
Using the point-of-sale system, EFTPOS and cash register accurately
Restocking fridges, rotating stock and supporting stocktakes
Following the Food Safety Plan and all Food and Beverage policies and procedures
Contributing positively to team meetings and supporting the wider Waitomo Homestead operation
What you’ll bring:
A positive, can-do attitude and a genuine passion for customer service
Excellent communication skills and a high standard of personal presentation and hygiene
Reliability, honesty and a strong work ethic
The ability to work independently and as part of a larger team
Strong attention to detail, initiative and time-management skills
The ability to stay calm and effective under pressure
Numeracy and literacy equivalent to NCEA Levels 1 and 2, or relevant work experience
Availability to work a seven-day rotating roster, including weekends and public holidays
Barista or hospitality experience would be helpful, but a willingness to learn is just as important.
Ready to join us?
If you are ready to learn, contribute and deliver great hospitality at Waitomo Homestead, we would love to hear from you. Apply now with your CV and a short cover letter.