Cafe General Manager/Chef

Café General Manager/Chef

M Culinary Concepts is searching for a passionate and experienced Café General Manager/Chef for our NEW location in Goodyear! The ideal candidate is a hands-on leader with a passion for great food, exceptional customer service, and building a strong team while ensuring smooth, efficient, and profitable daily operations. We’re an award-winning catering company based in Phoenix, AZ (we're talking TOP COMPANIES TO WORK FOR & GREAT PLACE TO WORK three years running!).

About the Role

As the Café General Manager/Chef, you will oversee all aspects of the café’s daily operations, leading both front-of-house and back-of-house teams to deliver an exceptional guest experience. From overseeing food preparation and quality to ensuring outstanding customer service, you will play a hands-on role in maintaining high standards and creating a welcoming environment for guests and team members.

You will be responsible for managing staffing, scheduling, inventory, food and labor costs, and overall financial performance while ensuring compliance with food safety and company standards. Working closely with culinary and district leadership, you will help drive operational efficiency, maintain product consistency, and support the café’s continued success.

We’re looking for a strong, hands-on leader with culinary expertise, excellent organizational skills, and a passion for developing teams. The ideal candidate leads by example, thrives in a fast-paced environment, and is committed to building a positive team culture while delivering quality food and outstanding service every day.

Position Essential Function:

Operations Financial Management

• Oversees all daily café operations, including front-of-house and back-of-house activities
• Develops and executes plans to achieve sales, profitability, labor, and food cost goals
• Monitors and controls labor, food costs, inventory, supplies, and operating expenses
• Maintains cash handling, POS, deposit, and loss prevention procedures
• Ensures proper staffing levels and schedules based on business needs
• Performs opening and closing responsibilities as needed

Culinary Leadership

• Oversees food preparation and presentation to ensure consistency, quality, and food safety standards
• Collaborate with Director of Culinary and District Management on menu development and implementation
• Maintains recipe, portion, and quality standards
• Oversee ordering, receiving, inventory management, and product rotation
• Implements waste reduction initiatives and controls product loss
• Maintains kitchen equipment and coordinates repairs as needed

Team Leadership

• Recruits, interviews, hires, trains, and develop café staff
• Creates schedules and assigns responsibilities to maximize efficiency
• Conduct coaching, performance reviews, and corrective action when necessary
• Builds a positive culture that promotes teamwork, accountability, and service excellence
• Communicates company initiatives, policies, and expectations to staff
• Leads by example through active participation in daily operations

Customer Experience

• Ensure all guests receive prompt, friendly, and professional service
• Addresses customer concerns and resolves issues effectively
• Engage with guests to gather feedback and identify opportunities for improvement
• Maintains café appearance and cleanliness standards throughout the facility

Safety & Compliance

• Ensures compliance with all health departments, food safety, sanitation, and company standards
• Promotes safe work practices and addresses potential hazards proactively
• Investigates and documents accidents, incidents, and safety concerns
• Maintains required certifications and training standards for staff

M Culinary Concept: Where Food is Fun!

Forget stuffy corporate kitchens. At M Culinary Concepts, we're a passionate crew obsessed with crafting amazing food & beverage experiences. Our core values Inspiring Passion, Service to Others, Humbly Confident and Making Huge Fun! Think fast-paced, collaborative, and full of good times (and of course, delicious food!).

The Perks You Deserve:

As an employee-owner, you'll enjoy a sweet benefits package including medical, dental, vision insurance, a 401(k) match, and daily grab-and-go lunches made by our amazing chefs! Plus, you'll stay connected with our internal app and experience the ownership spirit that makes M Culinary so special.

What we need from you:

· Strong culinary knowledge and food preparation expertise

· Strong understanding of café operations and financial management

· Excellent leadership, coaching, and team development skills

· Ability to manage both front-of-house and back-of-house operations

· Strong scheduling, labor management, and inventory control skills

· Excellent customer service and conflict resolution abilities

· Effective communication and interpersonal skills

· Strong organizational and time-management skills

· Ability to multitask and prioritize in a fast-paced environment

· Proficiency with POS systems, Microsoft Office, and operational software

· Strong problem-solving and decision-making skills

· Knowledge of food safety, sanitation, and workplace safety standards

Ready to Join the M Culinary Team

If you're an energetic Café General Manager/Chef who thrives in a fun and fast-paced environment, we want to hear from you! Apply using our mobile-friendly application today!