Cafe Host/Hostess

JOB SUMMARY

The Café Host/Hostess is a self-motivated individual responsible for the daily operation of the Medical Center Clinic Courtyard Café. This role prepares and serves food and beverages to patients, guests, and staff while maintaining a welcoming, clean, and efficient café environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Greet patrons in a friendly and professional manner and respond promptly to requests or questions.
• Provide excellent customer service while recommending menu items, upselling beverages and food items, and cross-selling complementary products to enhance the guest experience and support café sales.
• Perform all cashier functions, including opening the cash register daily, processing purchases, providing change, balancing and closing the register, preparing the daily bank deposit, and ordering change as needed.
• Prepare food and beverages according to patron orders while adhering to proper food handling procedures, food safety standards, and applicable government regulations.
• Ensure quality, quantity, freshness, and visual appeal of all food and beverage items served.
• Maintain accurate inventory control, including completing required documentation, to ensure sufficient products and supplies are available to prepare all menu items each day.
• Maintain a neat, clean, and well-stocked café display and patron area throughout the day.
• Create and maintain attractive product displays and utilize signage to promote café offerings and specials.
• Maintain a clean and safe work environment by continuously monitoring and cleaning food preparation, service, and guest areas throughout the day.
• Open, close, and secure the café according to established procedures.
• Other duties as assigned.

CORPORATE CULTURE RESPONSIBILITIES

• Follow established corporate and department-specific policies and procedures
• Attend all corporate and department-specific required training.
• Uphold MCC’s Purpose, Values, and Vision.
• Abide by MCC’s Corporate Culture Responsibilities.
• Perform other duties as may be assigned cheerfully and willingly.