Cafe Manager

Lead and oversee the daily operations of the café, ensuring smooth front-of-house and back-of-house coordination.
Manage and develop a high-performing team through recruitment, training, coaching, performance management, and succession planning.
Maintain the highest standards of food quality, beverage consistency, service excellence, cleanliness, and food safety in accordance with company SOPs and local regulatory requirements.
Monitor financial performance, including sales, labour costs, food costs, inventory control, budgeting, and profitability.
Develop and implement operational strategies to improve efficiency, productivity, and customer satisfaction.
Manage inventory, procurement, supplier relationships, and stock control to minimise wastage and optimise cost efficiency.
Handle customer feedback and service recovery professionally to ensure a consistently positive guest experience.
Ensure compliance with workplace safety, hygiene, licensing, and employment regulations.

As Mimmo continues its growth strategy, you will also play a key role in supporting the company’s expansion plans. This includes:

Assisting in the planning, setup, and successful launch of the second and third Mimmo café outlets.
Developing and standardising operational procedures to ensure consistency across multiple locations.
Supporting recruitment, onboarding, and training of management and operational teams for new outlets.
Coordinating pre-opening activities, including equipment procurement, inventory planning, workflow design, and operational readiness.
Establishing performance benchmarks and ensuring all outlets operate in line with the Mimmo brand standards.
Collaborating with senior management on expansion strategies, budgeting, manpower planning, and new business opportunities.
Providing ongoing operational support and leadership to ensure sustainable growth as Mimmo expands into a multi-outlet café brand.

See also