Cafe Matcha Melrose Place PT Barista

JOB TITLE: FT Barista

LOCATION: Melrose Place

REPORTS TO: Cafe Manager

FLSA STATUS: Non-exempt

WAGE: $20.00/hr + tips ($22.50 - $26.50/hr approximately)

The Barista is responsible for delivering exceptional hospitality while crafting high-quality beverages and maintaining an inviting cafe environment. This role is ideal for individuals who are passionate about customer experience, interested in matcha and tea culture, and thrive in fast-paced, team-oriented environments. Baristas help create the overall energy and atmosphere of the café through attention to detail, product knowledge, teamwork, and genuine connection with guests.

What You'll Bring

Customer Experience

• Welcome guests with warmth and hospitality while delivering an elevated customer experience.
• Educate and guide customers on menu offerings, matcha preparation, flavor profiles, and cafe products.
• Process orders accurately and maintain composure during busy service periods.
• Build genuine rapport with guests and contribute to a memorable cafe experience.

Beverage Preparation & Food Service

• Prepare consistent, high-quality beverages and food items in accordance with Cafe Matcha standards.
• Operate, clean, and maintain cafe equipment while ensuring all beverage and food preparation areas remain clean, organized, and sanitary.
• Develop knowledge of coffee and tea origins, flavor profiles, and preparation methods.

Teamwork & Cafe Operations

• Collaborate effectively with team members through clear communication and active listening.
• Support daily cafe operations including stocking, cleaning, deliveries, and organization.
• Communicate operational issues or guest concerns to leadership in a timely manner.

Safety & Compliance

• Follow all company procedures related to food safety, sanitation, hygiene, and cafe organization.
• Report safety hazards, incidents, or operational concerns to the Management.

Qualifications

• 1-3 years of cafe, matcha, or barista experience.
• Passion for hospitality and creating positive customer experiences in a fast-paced, customer-facing environment.
• Strong communication, interpersonal, and relationship-building skills.
• Ability to thrive in a collaborative team setting while working efficiently under pressure.
• Positive attitude, strong work ethic, and eagerness to learn and grow.
• Flexibility to attend quarterly team meetings, trainings, or company events that may occasionally take place outside of regular scheduled shifts.
• Maintain reliable attendance and consistent availability, including a minimum commitment of three shifts per week.

Physical Requirements

• Lift and carry up to 20 pounds without assistance.
• Move quickly and efficiently throughout the cafe in a fast-paced environment.
• Maintain strong close-range vision and attention to detail for drink preparation, cash handling, and order accuracy.
• Bend, squat, reach, and perform cleaning, stocking, and other operational tasks as needed.
• Remain on feet for extended periods throughout scheduled shifts.
• Comfortably operate a POS system, cash register, or tablet device to accurately process customer orders and payments.
• Demonstrate the hand dexterity and coordination needed to safely and efficiently operate espresso machines, steamers, grinders, and other café equipment while preparing beverages to company standards.

Benefits & Perks

• Wage: $20.00/hr + tips ($22.50 - $26.50/hr approximately)
• Free shift drinks and employee discounts
• Growth and advancement opportunities
• Open Path Collective - Therapy Membership Reimbursement
• Employee referral bonuses
• Creative and collaborative team culture