Cafe Operations Manager

Café Operations Manager
FT
Grand River Health | Rifle, CO

At Grand River, we are more than a hospital - we are neighbors taking care of neighbors proudly serving residents of Western Colorado and beyond. Our supportive culture is built on respect, friendliness, and a shared commitment to exceptional patient care.

What You’ll Do

You’ll lead café and conference center operations, ensuring great service, quality food, and a welcoming experience for employees, patients, visitors, and event guests.

• Oversee daily café and nutritional services operations, including ordering, inventory, menu planning, food preparation, and service delivery.
• Lead and support department staff through scheduling, hiring, onboarding, training, coaching, performance management, and timecard approvals.
• Coordinate banquet services, meetings, and special events, including menus, staffing, room setups, vendor communication, contracts, and customer satisfaction.
• Manage conference center schedules, event calendars, invoicing, payment collection, and other administrative responsibilities.
• Collaborate with the Nutritional Services Director, Executive Chef, and Health Education Coaching Director to support quality patient meals, staff development, and smooth department operations, while assisting with cooking and meal preparation as needed.
• Other duties as assigned.

Who We’re Looking For

We’re looking for an experienced, hands-on leader with a strong background in food service operations, team management, and customer service who can create a welcoming dining and event experience.

• High school diploma or equivalent preferred; additional education in culinary arts preferred. Must obtain an ANSI-accredited Food Handler Certification within one month of hire and maintain current certification.
• Five years of experience in a similar role preferred, with healthcare and management experience preferred.
• Knowledge of food safety and sanitation regulations, commercial kitchen operations, equipment, and food service procedures.
• Strong customer service, communication, interpersonal, and organizational skills, with the ability to build positive working relationships across departments.
• Proficiency in Microsoft Office and other computer applications, with the ability to become proficient in required organizational systems within six months of hire.
• Other duties as assigned.

What We Offer

Our total rewards package includes:

• Pay Range: $26.73 --$38.17/hour (based on experience)
• Comprehensive Benefits: Medical, dental, vision, PTO from day one, extended illness time, retirement plan with match, and more.
• Perks: Payroll deductions for hot springs, gyms, ski passes, pet insurance, access to outdoor recreation, and more!

Compensation may vary outside this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience.

Position is open until filled unless posted otherwise.

Why Join Grand River Health?
As a special taxing district, we are accountable to our community, allowing us to prioritize exceptional patient-centered care over financial bottom lines. Our main hospital campus is located in picturesque Rifle, Colorado with twenty-five beds providing a wide range of services, along with a long-term care center and a satellite campus. While the secret is out that this is a great place to live, the atmosphere of a caring and friendly community has been preserved amidst a steady growth of population.

OUR MISSION:
To improve the health and well-being of the communities we serve.

OUR VISION:
To be our communities’ first choice in quality healthcare.