Cafe Supervisor

KEY DUTIES AND RESPONSIBILITIES

The Café Supervisor creates a welcoming environment for Grace Café customers by providing fast and friendly service, strong customer service, quality products and a clean, safe environment. The Café Supervisor is responsible for the following:

• Serve the Lord Jesus Christ in the Hospitality department by providing welcoming hospitality on behalf of Grace Church.
• Opens and closes the café according to café procedures.
• Oversees the café employees on Sundays, weekdays, and events to ensure there is an efficient operation.
• Greets and interacts with the customers in a friendly and timely manner.
• Performs various duties to fill customer orders, such as brewing coffee, making barista beverages, teas, and a variety of cold beverages using coffee equipment and other cafe equipment.
• Serves high-quality food and beverage items, including hot and cold drinks, soup, salads, bakery products, and sandwiches.
• Creates schedule for café staff and volunteers.
• Works with the Café Manager to recruit, train, and manage café staff and volunteers.
• Keeps all equipment, counters, utensils, etc., clean to maintain a food-safe work area.
• Maintains a clean customer area.
• Operates the point-of-sale system by opening and closing the cash drawer, receiving payments, counting money, processing the deposit, and completing the sales report.
• Maintains a well-organized inventory system and completes a periodic count of all items in the café as required.
• Places periodic orders for café products as required.
• Update the menu boards and POS system as required.
• Other duties as assigned.