Cafe Team Member

The Café Team Member plays a key role in creating a positive and engaging café environment. This position is responsible for preparing and serving food and beverages, providing friendly and efficient service, and maintaining a clean and organized workspace. Team Members contribute to a warm, community-focused atmosphere while ensuring consistent quality and service standards. Team Members also participate in a tip-based compensation structure tied to service delivery and overall café performance.

Essential Job Functions

Customer Service
• Greet and assist customers in a friendly, welcoming manner
• Take orders, answer questions, and provide menu recommendations
• Deliver accurate and timely service to ensure a positive customer experience

Food and Beverage Preparation
• Prepare and serve coffee, tea, and other beverages following established recipes
• Prepare and assemble food items such as sandwiches, pastries, and snacks
• Ensure all items meet quality, safety, and presentation standards

Operations and Cash Handling
• Process transactions accurately using the point-of-sale (POS) system
• Handle cash, credit, and other forms of payment responsibly
• Package food and beverages for dine-in or takeout

Workspace and Inventory
• Maintain a clean, safe, and organized work area
• Clean and sanitize equipment, utensils, and surfaces regularly
• Restock supplies and communicate inventory needs to the Food and Beverage Coordinator

Team Collaboration
• Work cooperatively with café staff and other GVR team members
• Communicate effectively regarding customer needs and operational flow

Policy and Safety Compliance
• Follow food safety, sanitation, and hygiene standards
• Adhere to GVR policies related to attendance, appearance, and customer service

Ancillary Job Functions

• Other duties as assigned.