Cafeteria Manager - Atlanta Police and Fire Academy

Proof of the Pudding has spent the past 42 years providing innovative menus, services, design expertise and event experiences to clients throughout Atlanta and beyond.

We are seeking an experienced Cafeteria Manager to lead the daily food and beverage operations at the Atlanta Police Training Facility. This position will be responsible for the overall day-to-day operation of the cafeteria, with a strong focus on front-of-house service, dining room standards, team leadership, POS management, menu design, scheduling, and overall guest experience. The ideal candidate is a hands-on hospitality leader who is organized, service-focused, comfortable working in a fast-paced environment, and able to build a strong partnership with both the culinary team and the facility client.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Oversee the daily operation of the cafeteria, ensuring consistent, efficient, and professional service.
• Lead all front-of-house operations, including service areas, cashier stations, beverage areas, and the dining room.
• Maintain a visible, hands-on management presence during operating hours and peak meal periods.
• Create employee schedules based on business needs, anticipated volume, labor targets, and facility requirements.
• Supervise, train, coach, and develop hourly team members while promoting a positive, accountable workplace culture.
• Manage the POS system, including menu programming, pricing updates, cashier procedures, transaction accuracy, and basic troubleshooting.
• Work closely with culinary leadership on menu design, daily offerings, specials, pricing, presentation, and guest feedback.
• Ensure menus and signage are accurate, professional, current, and clearly displayed.
• Monitor the guest experience and respond promptly and professionally to questions, requests, and service concerns.
• Maintain the dining room and all guest-facing areas to a high standard of cleanliness, organization, appearance, and readiness.
• Ensure opening and closing procedures are completed accurately and consistently.
• Coordinate with the culinary team to ensure food is available, presented properly, replenished on time, and aligned with service demand.
• Monitor product levels and communicate operational needs to help support inventory control, ordering, and waste reduction.
• Follow and enforce company cash-handling, payment, food safety, sanitation, and workplace safety procedures.
• Assist with cost controls by monitoring labor, product usage, waste, and other controllable operating expenses.
• Maintain strong communication with Proof of the Pudding leadership and facility representatives regarding daily operations, service needs, and opportunities for improvement.
• Identify opportunities to improve service flow, efficiency, menu offerings, and the overall cafeteria experience.

Performs other related duties, as required.