Cage and Credit Manager

¡Welcome to The Palace Company!

The Palace Company stands out in the luxury hospitality industry by offering unparalleled experiences through our exclusive hotels, resorts, and vacation clubs worldwide. Driven by a deep passion for service, we are dedicated to creating unforgettable moments for our guests, with every experience thoughtfully designed with care and sophistication.

?General Objective

The Cage & Credit Manager is responsible for overseeing all casino cage and credit transactions, ensuring accurate reporting, effective controls, and compliance with AML, ATF, and KYC regulations. The role provides leadership and oversight of the Cage, Vault, Audit, cash, credit, currency exchanges, and proceeds transfers, with authority to observe, audit, and investigate related processes. Maintains transparency and trust with the Palace Company Finance Team and Casino Leadership.

Key Responsibilities

• Ensure compliance with internal controls, casino laws, and regulations in the Dominican Republic, with a strong focus on AML, ATF, KYC, Underage Gaming, and Responsible Gaming.
• Prepare, review, and distribute daily reports related to cash transactions, credit activity, and casino operations.
• Monitor and verify transactions, procedures, and operational activities to ensure accuracy, transparency, and compliance.
• Manage the establishment and approval of credit lines, high-value currency exchanges, and cash levels maintained in the Vault.
• Partner with the Controller to develop, implement, and enforce policies and procedures that safeguard cage assets and support the integrity of the Drop and Count processes.
• Ensure consistent adherence to all internal policies, procedures, laws, and regulatory requirements applicable to casino operations.
• Identify, document, and escalate potential or actual violations, operational risks, and control deficiencies to Senior Casino Leadership and HR.
• Lead or coordinate training and retraining initiatives to strengthen compliance, internal controls, and risk awareness across the Cage & Credit operation.
• Maintain strong controls over cash, credit, currency exchanges, and other financial assets, ensuring operational integrity and accountability.
• Collaborate with Finance, Audit, Casino Operations, and Senior Leadership to mitigate financial and regulatory risks and maintain a high standard of operational control.

Requirements

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• Relocation to the Dominican Republic is required.
• Minium 4 years of experience in Casino Finance, including 2+ years in a leadership role.
• Bachelor's degree in Accounting, Finance, or related field preferred.
• Proven experience in Casino Cage operations, credit, cash management, and currency exchange.
• Strong knowledge of cash and asset controls, internal controls, AML, ATF, KYC, and casino regulations.
• Strong financial, analytical, reporting, and investigative skills.
• Fluent in English and Spanish.
• Excellent leadership, judgment, attention to detail, integrity, and confidentiality.

Join us and be part of this success story!

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At The Palace Company, every day is a new opportunity to make history in exclusive destinations such as Mexico, Italy, the Maldives, and Jamaica. We look forward to welcoming you!