CAGE SHIFT MANAGER

Position Overview:

The Cage Shift Manager directs the operations of the Cage Department on his/her assigned shift, at all times ensuring the security and accountability of all company assets within all areas of the Cage. All duties are to be performed within the guidelines of the Mount Airy Casino Resort’s policies and procedures, Internal Control Standards and objectives.

Essential Job Functions:

• Performs the duties of a Cage Cashier as needed.
• Carries out departmental procedures.
• Trains, schedules and evaluates personnel in keeping with Mount Airy Casino Resort objectives.
• Maintains appropriate staffing levels for all shifts within the Cage Department.
• Develop, implement, monitor and edit working schedules, time and attendance reports for Cage Employees.
• Directly supervises the operation and conduct of the Casino Cage.
• Assumes the responsibility for the controlling and accounting activity within the casino cage for each shift and for adherence to regulations and policies regarding cage.
• Assist in the development, implementation and monitoring of Cage Department Standard Operating Procedures.
• Monitors daily activity regarding Title 31 cash reporting.
• Maintain the highest level of confidentiality regarding Mount Airy Casino Resort’s financial and business activities.
• Maintain and secure necessary controls for the Cage operations including all Cage satellites and outlets.
• Provides exceptional service to all patrons and internal customers and communicates in a pleasant, friendly, and professional manner at all times.
• Maintains a professional work environment.
• Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
• Attend all necessary training meetings.
• Other duties as assigned.
• Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by 24-hour schedule.