CalAIM Care Manager
Eastern Plumas Health Care (EPHC) provides crucial services to our community. We are a non-profit, critical access hospital district, providing comprehensive medical services to Plumas County for over 45 years. As the only hospital and clinic within a 30-mile radius, we serve over 10,000 residents living throughout Plumas and Sierra Counties.
REPORTING RELATIONSHIPS:
Care Managers report primarily to the Care Management Supervisor and ultimately to the Director of Population Health, with some direction from the Care Management Lead and the CalAIM Care Clinician.
POSITION SUMMARY:
This is a Full-Time position with benefits. $27-$32/hr DOE
Under minimal supervision, work independently and together with CalAIM Community Care team, Plumas and Sierra Counties, and other community agencies to provide outreach and direct case management services to help clients achieve wellness and recovery goals. CalAIM Community Care team includes Director of Population Health, Care Clinician, Care Management Supervisor, Care Management Lead, Care Managers, and Coordinator. Care Managers will provide engagement and support services, often to program participants engaging in behaviors that pose health and safety risks, by meeting individuals “where they are” and providing non-judgmental, non-coercive services, and resources to individuals based on their personally developed goals and needs. Care Managers will provide consultation, education, training, and support to program participants. Care Managers will become leaders in promoting a commitment to providing services using a harm reduction approach. Care Manager duties include tracking participant referrals, participant outreach, appointment coordination, accurate record keeping, accurate charting, administrative duties, assessing participant needs, coordinating Community Supports (CS) and other referrals, setting personal and healthcare goals and plans with participants, approaching care with empathy, compassion, creative solutions, and an understanding of personal bias, ensuring personal biases never impact participant care and coordination, a hands on approach to managing participant success, meeting participants where they are comfortable, e.g. their home or a coffee shop.
Additional duties will be assigned as needed and may include taking direction from other supervisors or managers when assisting in other departments.