Call Center Agent (Market Research) - Part-time

Responsibilities:

• Call and remind respondents to complete surveys.
• Conduct phone surveys with respondents.
• Call, screen and recruit participants from a database for focus group discussions or in-depth interviews.

Key Requirements:

• Good attention to detail.
• Strong verbal and written skills.
• Bilingual – English and mother tongue (Chinese/Malay/Tamil).
• Training will be provided; prior experience in telecalling, customer service, market research or a related role is an advantage.
• This is an hourly-rated position with pay based on actual hours worked.