Call Center Agent (ON-SITE or HYBRID)
Be part of a passionate team and create opportunities!
CALL CENTER AGENT (ON-SITE or HYBRID)
Job Description:
- Outbound calls for surveys, lead generation, event invitation and/or sales
- Inbound calls to resolve customer queries or close lead/sales
- Data entry to update customer relationship management (CRM) software
- Respond to emails
- Create reports using Microsoft Office and Google Drive
- Meet service level agreements set forth
- Perform other duties as assigned
Qualifications:
- Must be willing to work on-site: Batangas City
- Excellent English communication skills
- Typing Speed: at least 40WPM
- Ability to work under pressure
- Ability to multitask, prioritize and manage time efficiently
- Customer orientation and ability to adapt and respond to different types of personalities
- Intelligent
- No BPO experience required; fresh graduates are welcome to apply
So, why join us?
- Full Time and Long Term Employment
- Basic Salary + Government mandated benefits, Health benefits, leaves, bonuses, and other incentives
- Salary will be based on: Skills, Attitude, Performance, Attendance
- Opportunity for regularization and promotion
- US and Canadian clients
- Shift: Graveyard Monday to Friday, and Saturday as needed
- Scholarship program duration: 5 to 8 days
Salary package structure:
Guaranteed Monthly Income: At least PHP 15,000
Incentives: Up to PHP 7,000
Total salary package: PHP 22,000 to PHP 25,000
WE LOOK FORWARD TO MEETING YOU!