Call Center Agent (PT)

We are a family owned and operated business with a new call center located in Baldwin, MD!

We are looking for outgoing members to join our team as call center agents!

Call Center Sales Agent Description:

1. Schedule and confirm appointments

2. Answer inbound calls and make outbound calls

3. Provide Customer Service

4. Achieve weekly and monthly quotas

• Call Center Target Metrics:

  - 45-55 Dials per hour per caller

  - 30% conversion from Raw Lead to Set Appointment

  - 80% conversion from Set Appointment to Issued Appointment

  - 80% Demo Rate on all Issued Appointments

  
  

  This is an in-office position only. Evening and weekend availability is needed.