Call Center Agent
Posted Updated
Description
What you'll do
The functions at the workplace will be:
- Handle the call switchboard and customer emails linked to telesales.
- Cover the call and email route planned for each advisor.
- Collect replenishment orders requested by customers.
- Management of out-of-route calls.
- Perform activity reporting.
What we're looking for
- Previous experience in customer service or call centers (desirable, but not essential for the position).
- Communication and written skills.
- Ability to listen and empathize with the customer.
- Organizational, management, and planning skills.
- Basic office software skills.
What you'll get
- Immediate start.
- Contract: Permanent.
- 40-hour working week.
- Salary according to collective agreement.
About the company & team
- Continuous training so that you develop your knowledge and abilities.
- Opportunity for a professional development and growth plan so that you can leverage your talent.
- Equality Plan that shows a firm commitment to gender equality
- We take care of people, so that they have greater work-life balance between their personal life and their professional facet.