Call Center Bilingual Customer Service Rep

Job Title: Call Center Bilingual Customer Service Rep

Location: Mercerville, NJ 08619
Duration: 6+ Months (Possibility of extension)

JOB DESCRIPTION :

• Provides information to customers regarding department/agency programs and services and the requirements of licensure, certification, and other authorizations
• Answers questions, explains rules, regulations, policies and procedures, clarifies forms, provides instruction and direction in the completion of applications, and resolves issues and problems
• Requests information from customers to determine their needs, or purpose of visit
• Verifies the completeness and accuracy of information on forms and applications
• Conducts information searches in electronic or manual file systems
• Ability to read, writes, speak, understand, or communicate in English and Spanish sufficiently to perform the duties of this position.

• Required

• 3 years of customer service experience on the resume. Must be recent.
• HS or higher
• Bilingual English/Spanish Required

Thanks & Regards,

Sophia Chawhan

Resource Deployment Executive

Integration International Inc.

Direct#-973-975-0640

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