Call Center Customer Service Rep
Posted Updated
Join Our high-performing team as a Call Center Representative! At Five Star Home Services, we don’t settle for average—we aim higher, push harder, and master our craft. What We’re Looking For:
- Weekend and Evening Availability: Flexibility is key.
- Drive to Excel: We value hard-working, results-oriented professionals.
- Passion for Excellence: Show up ready to win and make an impact.
- Integrity and Ownership: Do what’s right, always.
What You’ll Do:
- Handle all inbound and outbound calls with professionalism and urgency.
- Drive sales, follow up on leads, and manage customer correspondence.
- Assist with scheduling, booking services, and supporting various company initiatives.
- Navigate multiple screens and programs while maintaining a seamless customer experience.
- Ensure accurate data entry and provide solutions in a fast-paced environment.
What You Bring:
- A bold attitude and a commitment to delivering results.
- Proficiency on the computer with strong typing skills and the ability to multitask across various platforms.
- Excellent communication skills with a passion for customer service.
- Energy, enthusiasm, and dedication to meeting and exceeding goals.
- A competitive mindset that thrives on challenges and success.
What We Offer:
- $17-$23/hour contingent on experience
- Weekly pay
- Medical, Dental, Vision Insurance after 90 days
- Company Health Savings Account (HSA) contributions with HDHP enrollment
- 401(k) with up to 4% company match
- Paid Time Off + 6 Paid Holidays
- Choose Your Five Star Benefit: Select a Five Star Home Services Home Maintenance Plan for your home (or a direct relative's home if you're not a homeowner) OR receive $150 in Five Star Company Store credits each quarter
- Company-Paid Benefits: Short-Term Disability, Long-Term Disability, $25,000 Life Insurance, Maternity & Paternity Pay, and Employee Assistance Program!
- Additional Voluntary Benefits: Accident, Critical Illness, Voluntary Life, Norton LifeLock & Spot Pet Insurance
If you’re driven, passionate, and ready to own your future, we want YOU on our team. Apply now to be part of our unstoppable journey!