Call Center - Customer Service Representative

Provide superlative service and support to customers via the phone, including:

• Assisting customers with various inquiries in a timely manner and with a high degree of professionalism
• Researching and resolving customer issues
• Inputting customer information into client systems
• Managing transactions and changes to accounts
• Offering solutions that optimize the customer experience and retain their business

Spherion offers a competitive compensation and benefits package.

Full-time, long term role

$11/hour-$12.50/hour

Bilingual a plus!! **Spanish & Arabic languages**

Must be available Monday - Friday 7am - 7pm

• Exceptional customer service skills
• Strong communication and problem-solving skills
• Ability to thrive in a high-energy, fast-paced call center environment
• Proficient in Microsoft Outlook, Word and Excel
• Capable of resolving issues expeditiously and professionally
• Ability to multi-task and work well under pressure
• Team player with a positive, can-do attitude
• Experience or specialized knowledge preferred (not required)
• High school diploma (or equivalent) required

Must be available between the hours M-F 7am - 7pm - NO WEEKENDS

Salary $11.00 an hour