Call Center - Customer Support

Assist customers with starting new accident claims

Provide professional, friendly service on every call

Answer questions about estimates and next steps

Offer available inspection options

Enter information quickly and accurately using multiple systems

Support the team with additional tasks as needed

What We’re Looking For

Strong typing and computer skills

Ability to thrive in a fast-paced environment

Clear, professional communication

Requirements & Qualifications

Computer literate (basic to intermediate skills)

Strong typing and data-entry ability

Bilingual (English/Spanish) preferred

Excellent verbal communication; professional, assertive, and customer-focused

Able to thrive in a fast-paced, high-volume environment

Consistent record of strong performance and reliability

Ability to follow established procedures accurately

Flexible schedule and reliable transportation

Dependable in adhering to assigned work schedules

Previous customer service experience preferred

High School Diploma required