Call Center Operator
Summary
Handles inbound/outbound calls for a dealership, scheduling service appointments and answering customer questions in a fast-paced environment.
*** This is where your organization can create a consistent intro to all of your jobs, creating consistency in voice and messaging across all job posts
*** C'est ici que votre organisation peut créer une introduction cohérente à tous vos emplois, en créant une cohérence dans la voix et la messagerie dans tous les postes.
Call Center Operator
Example Corp is seeking a Call Center Operator in the New York Metro Area!
** Competitive Pay, Fun Work Environment, and Opportunities for Growth! **
Say YES to a better opportunity! Based in Colorado, Example Corp is known for its work hard/play hard mentality. We love to enjoy life, are proud of our community, and believe in the power of YES.
* YES to personal growth.
* YES to striving for excellence.
* YES to methods that empower our employees.
We need a dedicated, energetic, team player to join our ever-growing network of dealerships. Are you ready to say YES and be a part of the Team? Apply today!
What we Offer
- Competitive pay!
- Paid vacation!
- An extensive benefits package including medical, dental, vision, life and disability insurance, and more!
- 401(k) with employer contribution!
- Tuition assistance!
- Gym membership reimbursement!
- Fun team atmosphere!
General Summary
The Toyota-Certified Service Technician will diagnose vehicle service problems and make necessary repairs and adjustments in a professional, quality manner.
Essential Functions
- Ensure current knowledge of latest technical data and service procedures
- Attend required service training sessions or meetings and share expertise with others
- Maintain the basic tools necessary to complete assigned jobs
- Maintain the ability to use all company equipment and tools correctly, or seek assistance as needed; clean and lock up all tools daily
- Complete "technician inspection" thoroughly
- Perform quality repairs; have a "fix the vehicle right the first time" mentality
- Advise ASM of needed repairs, including parts needs; advise manager of any changes or deviations from the original repair instructions on the repair order
- Complete comprehensive documentation of cause / correction, specifications, and any other pertinent information needed to describe repair activities
- Maintain a neat, clean and orderly work area at all times
- Assist in the cleanup of the team area each evening
- Clock on and off all repair orders as required
- Perform PDI following the guidelines on the manufacturer’s check sheets, including road test
- Maintain a positive attitude when dealing with management, parts personnel and other technicians
Requirements
- Must Be Toyota-Certified
- Must be current in at least (6) ASE Certifications
- Have a high level of motivation and demonstrated ability to learn and succeed
- Ability to read and comprehend instructions and information
- Proven knowledge of vehicle mechanical operations
- Valid, in-state driver’s license and favorable Motor Vehicle Record
- Ability to pass a pre-employment background check and drug test
- Authorized to work in the United States
- Must be at least 18 years of age
Don't let this opportunity pass you by! Apply now!
*** Similar to the introduction that can precede all job descriptions, an outro can also be formatted for consistency on all posts
*** Semblable à l'introduction qui peut précéder toutes les descriptions de poste, une outro peut également être formatée pour la cohérence sur tous les messages