Call Center Rep
Posted Updated 6
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Description
Call Center Rep needs 2+ years experience
Call Center requires:
- Excel (Sheet or formula)
- DVI(Software for job lookup/ordering)
- Incoming/outgoing calls
- High volume calls
Call Center duties
- Assists customers telephonically and non-telephonically with service and support issues.
- Resolves problems utilizing department tools, resources, business judgment and expertise, and appropriate partnerships with field/stores resulting in increased customer satisfaction and retention.