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Globalchannelmanagement

Call center Rep

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Description

Call center Rep needs 2+ years experience

REQUIRES:

  • Call center
  • Customer service
  • Inbound/outbound calls
  • High school diploma
  • Data entry

DUTIES:

  • Answers phones
  • Takes new orders
  • Takes redo
  • Answers Technical Questions
  • Price Quotes
  • Researching frame mix ups
  • Searching for Lost frame
  • Tracking lost shipments Consolidated and UPS
  • Handling inbound and outbound calls and/or emails, use of technology systems, troubleshooting problem jobs,
    report generation, following through on customer inquiries
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