Call Center Representative
Posted Updated 2
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We are currently seeking a detail-oriented, customer-focused Customer Service Representative to join our team. The individual in this role will be responsible for managing service calls, customer calls, dispatching technicians, and optimizing operations to increase profitability. You will serve as the primary point of contact for our customers, and ensuring their needs are met promptly. Additionally, you will play a crucial role in dispatching our skilled technicians to provide on-site support. While previous dispatch experience is not required, candidates should possess excellent analytical and communication skills, as well as a keen interest in learning about the HVAC industry.
Employee Benefits
- Comprehensive Benefits Package:
Medical, dental, vision, and life insurance coverage for you and your family. - 401K Retirement Plan with 4% Company Match
- FREE Life Insurance
- FREE Short-Term Disability
- PTO at 6 Months
- 7 Paid Holidays Each Year
- Career Growth Opportunities
- Fun & Friendly Work Environment