Call Center Representative

Key Responsibilities:

• Make outbound sales calls to US customers as per assigned campaigns
• Understand customer needs and effectively pitch products/services
• Handle objections confidently and close sales opportunities
• Maintain professionalism and customer satisfaction
• Achieve daily, weekly, and monthly KPIs and targets
• Update customer details and call outcomes accurately in CRM systems
• Follow company policies, scripts, and SOPs

Requirements

Eligibility Criteria:

• Undergraduate/Graduate qualification
• Minimum 2+ years of experience in an international call center (US market preferred)
• Mandatory outbound sales experience
• Excellent English communication skills (verbal and written)

Benefits

Perks & Benefits:

• Attractive performance bonuses and incentives
• Rewards and recognition programs
• Transport facility provided
• 5-day working week
• Excellent work culture with structured processes
• Career growth opportunities