Call Center Sales Associate
Description
Responsibilities
Sales and Client Management
- Sell local and interstate relocation services.
- Address incoming sales leads via internet form fills, phone, text, and email.
- Receive and manage inbound telephone inquiries.
- Perform virtual surveys and set appointments for in-home surveys by other sales staff.
- Set follow-up steps and manage the sales process from start to finish.
- Close sales at a profitable ratio.
- Coordinate with the external sales team.
- Develop new referral sources and foster client relationships.
- Provide client management and consultative selling.
Estimating, Quoting, and CRM Entry
- Prepare accurate estimates and quotes for relocation services using the company’s software.
- Analyze customer needs and provide tailored solutions.
- Ensure all quotes are competitive and meet company profitability standards.
Business Development
- Work from lists of prospects, such as Realtors, company contacts, universities, restoration companies, and others, to identify the right person to make referrals and/or buying decisions.
- Make connections via telephone and electronic communications.
- Set up appointments for sales staff and otherwise help to close business.
- Identify and pursue new business opportunities.
- Develop strategies to expand the company’s market presence.
- Build and maintain relationships with potential clients and partners.
- Log business development activity in the company’s CRM software.
Requirements
- Prior sales or customer service experience is a plus.
- Positive and energetic personality with excellent communication skills.
- Ability to succeed in a fast-paced, dynamic environment.
- Ability to become proficient in the company’s estimating and quoting software.
- Creative problem-solving skills.
- Proficiency in Microsoft Word, PowerPoint, and Excel.
- BA degree or equivalent, or one year of related work experience.
Benefits
- Free lunch meal, fruits, snacks, and drinks
- Onsite gym with a free professional instructor
- Weekly fitness activity and an annual fitness challenge where you can win up to 70,000 PHP
- Weekly engagement activities with prizes that are up to 3,000 PHP
- Free upskilling academy to improve your performance and skillset
- State-of-the-art facilities from toilets to your workstation
- Amenities such as sleeping quarters, game area, chat room, shower room
Skills
As published by workable · 1 question
Basics
First name, Last name, Email, Headline, Phone, Address, Education, Experience, Summary, Resume, Secondary Mobile Number, Cover letter, Willing to Work Onsite, Ok with Graveyard Shift, Indeed Link, Jobstreet Link, Date of Availability to Start, In accordance with the Data Privacy Act of 2012 (Republic Act No. 10173), I voluntarily consent to the collection, processing, storage, use, and retention of my personal information by iSupport Worldwide and its authorized representatives for recruitment, employment consideration, talent pooling, and other legitimate hiring-related and employment purposes. I understand that the information I provide, including my resume, employment history, contact details, assessment results, interview feedback, references, and supporting documents, may be processed and shared with authorized recruitment personnel, hiring managers, clients, and other individuals directly involved in the hiring process, solely for evaluating my suitability for employment opportunities. I acknowledge that my personal data will be handled securely and in accordance with applicable data privacy laws and company policies. I further understand that I may request access to, correction of, or deletion of my personal information, subject to legal, regulatory, and legitimate business retention requirements. By submitting my application, I confirm that I have read, understood, and voluntarily agree to the collection and processing of my personal data as described above.
Pick from a list (1)
- Are you located in the Philippines?