Call Center Specialist - Full-Time (Remote) - Bilingual Required (English/Spanish) - $23/hr
Job Description Summary:
Job Description:
Compensation and hours:
- Current rate of pay for this position $21.00 an hour.
- This is full-time position (40 hours), hours may include evenings and weekends
- Training is a mandatory requirement which is full-time Monday - Friday 8:30am - 5:00pm Eastern Time for your first 3 weeks.
- Hours to be worked in Eastern Standard Time
QUALIFICATIONS:
Required Skills and Education - please read
Required - Bilingual REQUIRED (English & Spanish)
Required: Associate's Degree
- Experience in a Call Center or other busy phone system
- Electronic appointment scheduling experience
- Strong customer service experience
- Excellent Verbal communication skills
- Proven ability to Multi Task
- Problem Solving and critical thinking skills a plus
- Remote workers must live and work in the United States* (*Territories Excluded)
- Remote workers must have access to reliable, high-speed Internet
Community Health Center Company Benefits for Full-Time Employees:
For Health & Wellness
Medical plans with Health Spending and Flexible Spending Accounts
Health Reimbursement Arrangement Accounts
Dental and Vision Plans
Wellness Incentive Program
Life and Disability Insurance
Voluntary Life, Accident, Critical Illness, Auto, Identity Theft, Pet and Homeowner’s Insurance, Legal Services.
For Financial Success
403(b) plan with a discretionary company match after 1 year of employment.
For Great Work Life Balance:
Paid time off
Paid Parental Leave
Paid holidays
Employee Assistance Programs
For Professional and Educational Advancement
Tuition Reimbursement
Please note- some of these benefits do not apply to part-time, temporary, or per-diem roles.
This Position is available for remote work.
Organization Information:
Community Health Center, Inc. (CHC), with offices in Connecticut, Colorado and California, is one of the country’s most creative and dynamic providers of primary medical, dental, and behavioral health services, and a leader in practice-based research, health professionals training, and use of innovative technologies to advance health and healthcare. CHC is designated as a federally qualified health center and a patient-centered medical home by HRSA, the Joint Commission, and NCQA, respectively. We deliver more than 500,000 patient visits per year from primary care hubs and community clinics across the state of CT, all connected by technology and common standards for quality. We employ several hundred medical, dental, and behavioral health providers who are engaged in practice, teaching, and research. Our Weitzman Institute is devoted to research and practice transformation and is recognized around the country as one of the premier research institutes focused on improving health care and health outcomes for special and vulnerable populations. In addition, the organization has developed three wholly owned subsidiaries from the original pilot developments within the Weitzman Institute: the National Nurse Practitioner Residency and Fellowship Training Consortium (NNPRFTC), the National Institute for Medical Assistant Advancement (NIMAA), and ConferMed.
Time Type:
Full time