Call Center Supervisor (Mornings) with Security Clearance
Summary
Supervise a morning IT call center team supporting government clients, ensuring service desk operations run smoothly and staff are coached to deliver excellent customer service.
Koniag Services Inc., a Koniag Government Services company, is seeking a motivated and experienced Call Center Supervisor (Mornings) to support the daily operations of our IT Call Center serving government clients in the Nashville, Tennessee area. The ideal candidate is an energetic and people-focused leader with hands-on experience in IT call center or service desk environments, a strong commitment to customer service excellence, and a natural ability to coach and develop frontline support sta…