Call Taker / Dispatcher

JOB SUMMARY

The Telecommunications Officers primary responsibility is to provide emergency and non-emergency communications response to individuals and entities requesting police, fire, or emergency medical services. Through professional information gathering, the Telecommunications Officer determines the nature of the call, whether a response is necessary and what type of assistance or information is needed. For emergency calls requiring fire/EMS response, the Telecommunications Officer directly dispatches the appropriate agency to the scene through the use of a radio system, maintaining proper logs and paperwork (computer and/or manual) of all units dispatched. For emergency calls requiring law enforcement or fire/EMS response from agencies not dispatched by the District, the Telecommunications Officer relays the pertinent information or directly transfers the call to the appropriate agency for dispatch of response units.-Applicants must: Possess a high school diploma or equivalent; Possess excellent communication skills; be willing to work all shifts of a 24-hour day, including holidays and weekends; and have no felony convictions. Agency Specific Application for Employment must be completed and turned in at the location on the application form by the deadline. Applications are available on our website at www. calcasieu911. com on the career tab or paper copies are available at 911 Hodges Street, Lake Charles, LA 70601.-Experience is not necessary, training is providedApplication Deadline: October 23, 2026 by 4:00PMEqual Opportunity Employer