Campaign Operations Specialist

The Campaign Operations Specialist provides advanced operational support across tracking, attribution, and lead routing systems, while assisting with key media partner relationships and supporting campaign launch readiness.

Essential Functions/Duties Performed Regularly:

1. Own tracking and attribution setup for assigned partner accounts, including troubleshooting escalated issues.
2. Assist with managing relationships of assigned media partners, acting as both technical and commercial point of contact.
3. Guide campaign launch readiness: validate tracking, routing, and compliance ahead of go-live.
4. Collaborate with the Digital Operations Coordinator on shared tools and processes.
5. Audit live campaigns within assigned accounts for delivery, tracking, or compliance discrepancies.
6. Escalate unresolved or high-risk issues with diagnostic context.
7. Produce partner-specific performance reporting and reconciliation.
8. Support documentation of technical specs and change logs for assigned accounts.
9. Other duties as assigned.