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Elance Learning

Campus Manager

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Description

Job Description – Campus Manager

Job Description – Campus Manager
Company: Elance Learning Provider
Department: Campus Operations
Reporting To: Regional Head / CEO
Employment Type: Full-Time
Location: Calicut / Kannur
Experience: 8–12 Years

Role Summary
The Campus Manager is responsible for overseeing the overall operations of the campus, ensuring excellence in admissions, academics, student engagement, and administrative functions. The role requires a dynamic leader who can drive business growth, manage cross-functional teams, deliver an exceptional student experience, and ensure smooth day-to-day campus operations.

Key Responsibilities
Campus Operations Management
  • Manage the day-to-day operations of the campus to ensure smooth functioning.
  • Ensure adherence to academic schedules, operational processes, and organizational policies.
  • Monitor campus infrastructure, facilities, and overall learning environment.
  • Coordinate with internal departments to maintain operational efficiency.
Admissions & Business Growth
  • Drive student admissions by achieving monthly and quarterly enrollment targets.
  • Support marketing and promotional activities to increase campus visibility.
  • Build and maintain relationships with prospective students, parents, schools, colleges, and corporate partners.
  • Identify local business opportunities to strengthen campus growth.
  • Academic & Student Success
  • Coordinate with faculty to ensure effective delivery of academic programs.
  • Monitor student attendance, engagement, academic progress, and retention.
  • Resolve student concerns and ensure high levels of student satisfaction.
  • Support placement initiatives and career development activities.
Team Leadership
  • Lead, mentor, and motivate academic and administrative teams.
  • Conduct regular team reviews, coaching sessions, and performance evaluations.
  • Ensure optimum utilization of manpower and maintain a collaborative work culture.
  • Support recruitment, onboarding, and training of campus employees.
Customer & Stakeholder Management
  • Build strong relationships with students, parents, faculty, and external stakeholders.
  • Handle escalations professionally and ensure timely resolution of concerns.
  • Represent the organization during events, seminars, and partnership meetings.
Reporting & Compliance
  • Prepare and present campus performance reports and operational updates.
  • Ensure compliance with organizational policies, academic standards, and statutory requirements.
  • Monitor campus KPIs and recommend improvements to enhance overall performance.
P & L Management
  • Own and manage the campus P&L by driving revenue growth, controlling costs, and achieving profitability targets.
  • Develop and execute campus business plans and budgets while monitoring financial performance and implementing corrective actions.
  • Identify new revenue opportunities through admissions growth, business development initiatives, and strategic partnerships.
Required Skills & Competencies
Leadership
  • Strong people management and team leadership skills.
  • Ability to motivate teams and drive performance.
Operations Management
  • Experience managing branch, campus, or training center operations.
  • Strong organizational and process management skills.
Business Development
  • Ability to achieve admissions and business growth targets.
  • Excellent relationship-building and stakeholder management skills.
Student & Customer Focus
  • Strong customer service orientation.
  • Ability to enhance student experience and engagement.
  • Excellent verbal and written communication skills.
  • Strong analytical thinking and decision-making abilities.
Qualifications
Essential
  • Bachelor's or Master's degree in Business Administration, Education, Management, or a related field.
  • 8–12 years of experience in branch management, campus operations, education management, or training institutions.
  • Experience leading teams and managing operational performance.
Preferred
  • Experience in EdTech, higher education, training institutes, or skill development organizations.
  • Exposure to admissions, academic coordination, student engagement, and business development.

Skills

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