CAN SBS Impl Payroll 171520 - Internal
Posted Updated
RESPONSIBILITIES
Adhere to the ADP Implementation Methodology to implement payroll solutions to new and existing ADP clients- Assume responsibility and accountability for their client projects
Partner with Sales and Client Services to ensure a smooth transition from Sales to Implementation to Client Services
Analyze client's payroll needs via the telephone or at client site to determine the necessary set-up
Configure ADP Payroll accounts that follow the company guidelines
Confirm Ledger set up as per Sales Order and in accordance with SOX Compliance
Develop a project plan to ensure a successful implementation
oCommunicate client responsibilities and keep them on track with their tasks to ensure that solution is delivered on time
oFormally track issues and orchestrate resolution
oPrepare client profile/file including all optional features as per sales orders
oSupport client through validation and testing as well as support first input
Facilitate and schedule calls/visits to accomplish analysis, input training, first pay input, output training, and troubleshooting
Assist client with training
Provide support to their assigned clients until turned over to CSR
Conduct thorough testing of client set-up prior to live payroll run
Update ESTART. Routinely provide an update in this tool to communicate progress of project
Shift:Service( 07:30 PM - 04:30 AM)
Skill:Voice Payroll
JobCode:Implementation
Grade/Level:G2L1
##LI-DNI
Shift:Service( 07:30 PM - 04:30 AM)
Skill:Voice Payroll
JobCode:Implementation
Grade/Level:G2L1
##LI-DNI