Capability Manager Frontend Technologies

Key Responsibilities

1. Instructor Capability Evaluation & Certification

• Design and run technical capability evaluations for frontend instructors covering HTML, CSS, JavaScript, React, and applied project work.
• Conduct mock teaching sessions and assess pedagogy alongside technical accuracy concept clarity, board/screen work, error handling, and student Q&A response quality.
• Certify instructors as deployment-ready for specific frontend subjects, and maintain the certification record for each instructor on your track.
• Re-evaluate instructors periodically as curriculum and stack evolve, so certification never goes stale.

2. Bench Health & Backup Allocation

• Own the frontend instructor queue: when a campus raises a backup request for an absent instructor, take ownership and allocate a certified replacement within the agreed turnaround time.
• Maintain a live, accurate roster of certified frontend instructors, their campus mapping, subject coverage, and availability.
• Forecast bench requirements against upcoming campus schedules and flag coverage risks before they become class cancellations.

3. Team Management

• Lead and manage a large distributed team of frontend instructors across multiple campuses, holding each accountable to the defined delivery standard.
• Run regular 1-on-1s and team reviews; set individual goals, track progress, and drive consistency of delivery across the group.
• Handle escalations, conflicts, and day-to-day people issues within the instructor group, and act as their primary point of contact with the central academic team.
• Build engagement and retention on the track onboard new instructors well, keep strong performers motivated, and reduce attrition.

4. Training & Gap Closure

• Identify capability gaps from evaluation data and student feedback, and design targeted upskilling interventions to close them.
• Run onboarding and refresher training for frontend instructors on our internal learning portal.
• Own Performance Improvement Plans for instructors falling below the quality bar set clear criteria, run structured check-ins, and drive the outcome either way.

5. Quality Monitoring

• Review post-class student feedback and assessment outcomes for frontend sessions; investigate consistently low-scoring instructors or subjects.
• Sit in on live and recorded classes to audit delivery quality against the defined bar.
• Report track-level capability and quality metrics to academic leadership on a regular cadence.

6. Content & Curriculum Support

• Partner with the curriculum team to keep frontend content current with industry practice, and translate curriculum changes into instructor readiness plans.
• Build evaluation rubrics, question banks, and reference delivery material for the frontend track.

7. Cross-Functional Coordination

• Work with campus POCs, hiring, and program teams to keep instructor supply aligned with campus demand.
• Support the hiring team on technical screening for frontend instructor roles.

Department: Instructors

Track: Frontend Technologies

Employment Type: Full-time