Captain , Catering Crew

Open 15d

Singapore Food Services Pte Ltd is the latest venture under The Plattering Co. Pte Ltd, renowned for its beautiful grazing tables, creative buffet displays, sharing platters, bowls, bentos, and unique catering concepts. We are committed to delivering innovative and delightful halal catering experiences with exceptional food and service.

Position Summary

We are looking for a motivated and responsible Captain, Catering Crew to lead our on-site catering team. You will oversee event setup, supervise catering crew, ensure excellent customer service, and support the smooth execution of catering events from preparation to teardown.

Key Responsibilities

Event Operations

Lead and supervise the catering crew during event setup, service, and teardown.
Deliver catering food, beverages, equipment, and event materials safely and on time.
Prepare, check, pack, and organise all catering equipment before each event.
Set up buffet lines, grazing tables, food stations, and event displays according to company standards.
Dismantle event setups and return all equipment after events.
Ensure events are completed smoothly, efficiently, and according to schedule.
Monitor food quality, presentation, and overall service standards.

Team Leadership

Conduct pre-event briefings and assign duties to crew members.
Motivate, guide, and support the catering crew during events.
Train new crew members on company procedures and service standards.
Report attendance, performance, and operational issues to the Operations Manager.

Customer Service

Act as the main on-site representative of the company.
Liaise professionally with customers, venue coordinators, and event organisers.
Respond promptly to customer requests and resolve issues professionally.
Ensure excellent customer satisfaction throughout each event.

Equipment & Warehouse

Ensure all equipment is accounted for before departure and after returning.
Handle company equipment carefully and report any damage or shortages.
Maintain cleanliness and organisation of catering equipment, vehicles, and storage areas.
Assist with inventory checks and warehouse duties when required.

Compliance & Safety

Follow all food hygiene, workplace safety, and company SOPs.
Ensure safe handling and transportation of food and equipment.
Maintain a clean and safe working environment.

Other Duties

Coordinate with the Kitchen, Operations, and Sales teams to ensure smooth event execution.
Support delivery-only orders and logistics when required.
Perform any other duties assigned by the Operations Manager.

Requirements

Minimum Secondary School education or equivalent.
At least 2 years of experience in catering, banquet, hospitality, or event operations.
Previous supervisory or team leader experience is preferred.
Possess a valid Singapore Class 3 Driving Licence with a good driving record.
Good knowledge of food hygiene and catering operations.
Strong leadership, communication, and organisational skills.
Customer service-oriented with a positive and professional attitude.
Physically fit and able to lift and carry catering equipment.
Able to work flexible hours, including weekends, public holidays, and overtime when required.
Able to work independently as well as in a team.

Show