Car Rental Sales Executive
About the Role
NN Rent A Car is looking for a motivated, confident, and results-driven Sales Officer to join our team in Antelias, Lebanon.
This role is ideal for someone who enjoys speaking with customers, identifying their needs, following up on inquiries, and converting potential customers into confirmed bookings. The successful candidate must have genuine sales ability, strong telephone communication skills, and the drive to achieve sales targets.
The position also involves close coordination with the Operations team to ensure a smooth customer experience from the initial inquiry through vehicle delivery and rental completion.
Main Responsibilities
Handle customer inquiries received by phone, WhatsApp, email, and other communication channels.
Prepare quotations, follow up on leads, negotiate professionally, and convert inquiries into confirmed bookings.
Achieve sales targets and maintain consistent follow-up with prospective and existing customers.
Explain rental conditions, pricing, deposits, payment methods, and applicable fees clearly.
Handle customer objections professionally and identify opportunities to upsell additional services.
Coordinate with Operations regarding vehicle availability, delivery arrangements, maintenance, and customer requirements.
Record inquiries, follow-ups, quotations, and bookings accurately in the company's CRM system.
Maintain professional communication and build positive, long-term customer relationships.
Escalate exceptional requests and obtain approval for any discounts or pricing exceptions.
Work Schedule
Monday to Friday: 8:00 AM – 5:00 PM, onsite.
Saturday: 8:00 AM – 3:00 PM, onsite rotation.
After-hours and weekend hotline coverage remotely, according to the team's rotation schedule.
Requirements
Proven professional sales experience is mandatory.
Excellent spoken and written English.
Strong telephone communication, negotiation, persuasion, and closing skills.
Demonstrated ability to convert inquiries into sales and meet targets.
Excellent follow-up, organization, and customer service skills.
Confident, proactive, responsible, and results-oriented attitude.
Experience in telesales, reservations, hospitality, travel, or car rental is an advantage.
Familiarity with CRM systems is an advantage.
Willingness to follow the required work schedule.
Benefits
Training and development opportunities in sales and car rental operations, with the chance to develop your skills and contribute directly to the company's growth and success.