Car Sales Executive
Posted Updated 3
views
Description
- Acquire and maintain product knowledge and promotional information on all vehicles
- Stay up to date with training provided by dealership and manufacturer
- Have knowledge of competitor products and pricing to compare and educate customers on the benefits of our product and brand over the others
- Follow up with customer before, during and after the sale to ensure superior customer service
- Present a positive image of the retail facility, both in physical appearance and friendly attitude
- Communicate closely with sales managers to determine sales goals and methods by which these goals will be met
- Handle administrative requirements of the sale when requested: examples, but not limited to: requesting paperwork or documentation from the customer that relates to the sale
- Assist sales department with overflow: examples, but not limited to: Setting customers up with test drives, greeting customers, etc.
- Maintain knowledge and follow regulations regarding safeguarding customer information, OFAC, 8300 cash reporting and all other best practice regulations required by law and trained through our COMPLI system
- If the delivery coordinator is unavailable ensure the customer has a comfortable working knowledge of the technology in the vehicle.
- Ensure first service appointment is made and customer has been introduced to the service department.