Car Workshop Admin
Summary
Oversee daily car workshop admin, process insurance claims, and manage customer service and sales tasks in a local auto repair shop.
Job Summary
We are looking for an experienced Car Workshop Admin to join our team. You will oversee daily workshop admin, handle motor insurance claims, and assist with customer inquiries and service upselling.
Key Responsibilities
Workshop Operations: Create job cards, schedule appointments, issue quotations and invoices, and track vehicle repair statuses.
Basic Accounting & Sales Recording: Record daily sales transactions, handle cash/cashless collections, manage basic bookkeeping, issue receipts, and assist with simple monthly sales/billing reconciliations.
Insurance Claims: Handle accident reporting (GIA e-filing), liaise with insurance surveyors, and process repair claim documentation.
Customer Service & Sales: Greet walk-in clients, provide updates on repairs, and actively recommend additional service add-ons/packages (upselling).
Job Requirements
Minimum 1–2 years of experience working in a car workshop.
Knowledge of motor insurance claims and GIA reporting (highly preferred).
Strong communication skills with a customer-oriented and sales-driven mindset.
Organized, detail-oriented, and proficient in basic computer software (Excel/Word/Spreadsheets).
Bilingual in both Mandarin and English to liaise with Chinese speaking customers and staff.
Compensation & Location
Employment Type: Full-Time
Location: 10 Kaki Bukit Road 2, Singapore 417868. Company transport / pick-up provided to and fro Eunos MRT.